Mgr Quality

Quality Manager

Location: Kankakee, IL

• Reports to: Manufacturing Manager
• FLSA Status: Exempt

Position Summary

The Quality Manager leads the Quality Control Laboratory and oversees quality programs to ensure products consistently meet company and customer specifications. This role is responsible for laboratory operations, product quality, continuous improvement initiatives, customer complaint resolution, and team leadership.

Key Responsibilities

• Manage all quality control and laboratory activities, including testing, batch approvals, and quality documentation.
• Analyze quality data and product specifications to ensure compliance with established standards.
• Investigate product quality issues, customer complaints, and rejected batches; implement corrective actions.
• Maintain and improve quality procedures, records, and Certificates of Analysis (COAs).
• Lead continuous improvement initiatives using quality management and statistical process control (SPC) tools.
• Monitor raw materials and manufacturing processes to proactively identify and resolve quality concerns.
• Ensure compliance with ISO calibration requirements and company quality standards.
• Generate quality reports and support quality-related SAP processes and training.
• Collaborate with Production, Technical, Sales, and Customer Service teams to support product quality and customer satisfaction.
• Supervise, develop, and evaluate laboratory personnel.
• Promote and enforce a safe work environment and ensure compliance with safety requirements.

Qualifications

• Education: Bachelor's degree preferred in Chemistry, Quality, Engineering, or a related field.
• Experience: 5-7 years of experience in a manufacturing or industrial environment. Experience with ink quality control and formulation preferred. Minimum 3 years of supervisory experience.
• Experience with quality systems, SPC methodologies, and continuous improvement initiatives. SAP experience preferred.

Skills

• Strong analytical, mathematical, and problem-solving skills.
• High attention to detail.
• Proficiency in Microsoft Office applications.
• Strong leadership, communication, and organizational abilities.

Benefits

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance.

EQUAL EMPLOYMENT OPPORTUNITY

It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law. Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired.