UTS -Temporary Travel Program Associate at UNC- Chapel Hill (remote)

Position Information

Be a Tar Heel! The University of North Carolina at Chapel Hill is a global higher education leader known for its innovative teaching, research, and public service. Located in the ideal college town, Chapel Hill offers diverse social, cultural, recreational, and professional opportunities.

Primary Purpose of Organizational Unit

Travel & Expense document review, 100% audit. This individual will process expense reports and reimbursement requests within established department guidelines and with knowledge of operational processes and procedures. Maintains full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers. Ensures that submissions are in compliance with University, State, and Federal policies. Campus Support Responds promptly and accurately to customers on policy and procedure questions. Communicates accurately and clearly to customers through both written and verbal response. Engages higher-level staff or supervisor as needed to assist and respond to customers. Serves as a subject matter expert on policy and procedure. Maintains productive and collaborative work relationships with team members and customers.

Minimum Education and Experience Requirements

• Minimum Years of Experience: 1
• Minimum Years of Education After High School Required: 2
• Must have full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers.

Management Preferences

Candidates must possess at least 2-3 years of customer service experience in an administrative setting plus be detail-oriented. Ability to identify process errors and escalate issues as necessary. Experience with expense report submissions for accurate documentation and information requirements. Knowledge of university, state and federal policies for compliance purposes.

Special Physical/Mental Requirements

n/a

Posting Contact Information

Office of Human Resources Contact Information: If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.