UTS - Temporary Conference Coordinator at UNC Chapel Hill

About the role

The Conference Coordinator position works onsite 30-40 hours/week at the Friday Conference Center. The Friday Conference Center provides modern meeting spaces and exceptional event services for a variety of educational purposes such as large, multi-day conferences, banquet receptions, small seminars and professional development workshops. The Conference Center function is led by Conference Services and supported by several teams across the Friday Center.

Responsibilities

• Operational Support: Serve as point of contact day of for client, anticipating and addressing program needs and assisting with day of change requests. Support communication of day-of requests from clients to Conference Services team and other appropriate service areas, tracking all changes and requests. Monitor conference activities on-site to ensure accurate and timely execution of conference arrangements. Support the Conference Services team in reviewing and tracking event information in the reservation system as well as ensuring that program deadlines related to meeting planning, catering, technology, and setup are met. Work closely with Conference Center service teams in evaluating and planning successful delivery of services. Solicit and address client feedback. Assist with opening and closing procedures of the conference center. Assess and advise on venue availability and layouts based on specific program needs, service delivery requirements, and overall program use of the building.
• Contracting Support: Apply knowledge of services, pricing, and policies to generate program proposals in reservation system that align with services and program needs. Work with clients throughout the planning process to meet program deadlines that ensure successful delivery of services. Assist team in meeting timely communication goals with potential and upcoming programs. Other duties as assigned.

Qualifications

• 2+ years experience in client facing roles
• Experience working in event venues
• Experience planning and executing events
• Excellent verbal and written communication skills and the ability to anticipate the needs of clients
• Experience working with deadlines and multiple teams at one time
• Experience working within a reservation system or similar software system

Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Health Insurance for Temporary Employees, Enhance your career with LEAD courses, Attend non-revenue generating sporting events for free, Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Pay

$24.00 per hour

Schedule

Onsite; Monday - Friday from 8 am - 5 pm (some variations in hours with events may occur)