Utilities Industry EAM/Field Services Manager

About the Role

Within Accenture's Utilities Practice, we use our deep industry expertise in digital customer engagement and operations, connected energy services, and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension, and customer satisfaction and loyalty. Transmission & distribution (T&D) organizations must innovate, invest strategically, and modernize infrastructure to balance supply and demand, optimize assets and teams, and drive towards net-zero emissions.

As a motivated consulting professional with experience in Utility Enterprise Asset Management (EAM), Work Management, or Field Operations, you will help electric and gas utilities modernize their operations. You will solve complex business challenges by combining utility industry knowledge with technology-enabled transformation, helping clients improve asset reliability, workforce productivity, operational performance, and customer outcomes. You thrive in collaborative environments, enjoy working directly with clients, and are excited by opportunities to leverage Data & AI, automation, advanced analytics, and digital technologies to transform utility operations.

Responsibilities

• Support the delivery of Utility Enterprise Asset Management (EAM), Work Management, and Field Service transformation initiatives for electric and gas utility clients.
• Analyze client business processes and operational challenges across asset management, maintenance, work management, construction, field operations, and asset performance.
• Help clients define future-state operating models, improve business processes, and implement enterprise asset management solutions.
• Participate in requirements gathering, functional design, solution configuration, testing, deployment, and post-go-live support activities.
• Collaborate with cross-functional client and Accenture teams to deliver successful business and technology transformation programs.
• Support implementation and optimization of enterprise asset management platforms such as IBM Maximo, SAP PM/EAM, Infor EAM, IFS, or similar solutions.
• Leverage Data & AI, automation, predictive analytics, and intelligent asset management capabilities to improve maintenance planning, asset health, operational efficiency, and business decision-making.
• Develop client-ready presentations, process documentation, business requirements, and executive-level recommendations.
• Build trusted relationships with clients while contributing to high-quality project delivery.
• Continue developing industry, consulting, and leadership skills through challenging client engagements.
• Travel may be required for this role, varying from 0 to 100% depending on business need and client requirements.

Requirements

• Minimum of 5 years of experience supporting electric or gas utility operations, utility consulting, or enterprise asset management initiatives.
• Experience in one or more of the following: Enterprise Asset Management (EAM), Work Management, Field Service Operations, Asset Performance Management, Maintenance Operations, Utility Construction, or Utility Supply Chain.
• Experience working with one or more enterprise asset management platforms such as IBM Maximo, SAP PM / SAP EAM, Infor EAM, IFS, Oracle, or similar solutions.
• Understanding of utility operational processes and the relationship between asset management, work management, GIS, supply chain, customer operations, and finance.
• Experience participating in technology implementation, business transformation, or operational improvement initiatives.
• Bachelor’s Degree or equivalent (12 years) work experience (If an Associate’s Degree, 6 years of work experience).

Preferred Qualifications

• Previous consulting experience or experience supporting consulting engagements.
• Experience with electric transmission & distribution, gas distribution, or power generation utilities.
• Experience integrating EAM solutions with GIS, OMS, CIS, ERP, or Supply Chain systems.
• Experience leveraging Data & AI, predictive maintenance, machine learning, GenAI, or automation to improve utility operations.
• Experience working in Agile project environments.
• Professional certifications related to IBM Maximo, SAP, Infor, IFS, or utility operations.
• Strong presentation, communication, stakeholder management, and problem-solving skills.

Pay

Compensation at Accenture varies depending on a wide array of factors, including office location, role, skill set, and level of experience. The following are the annual salary ranges for this role by location:

• California: $94,400 to $293,800
• Cleveland: $87,400 to $235,000
• Colorado: $94,400 to $253,800
• District of Columbia: $100,500 to $270,300
• Illinois: $87,400 to $253,800
• Maine: $80,400 to $216,200
• Maryland: $94,400 to $253,800
• Massachusetts: $94,400 to $270,300
• Minnesota: $94,400 to $253,800
• New York: $87,400 to $293,800
• New Jersey: $100,500 to $293,800
• Virginia: $87,400 to $270,300
• Washington: $100,500 to $270,300

Benefits

Accenture offers a market-competitive suite of benefits including:

• Medical, dental, vision, life, and long-term disability coverage.
• 401(k) plan.
• Bonus opportunities.
• Paid holidays and paid time off.

See more information on our benefits here.