Usher/Ticket Taker - Uptown Theater (Minneapolis)

Job Summary

Live Nation Entertainment is the world's leading live entertainment company, comprising global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. For additional information, visit www.livenationentertainment.com. Uptown Theater is seeking an Usher/Greeter/Ticket Taker.

About the role

As an usher, greeter or ticket taker, you help to ensure safety, maintain the cleanliness of the venue, engage with guests to assist with their needs before, during and after the show, and resolve guest complaints or problems.

Responsibilities

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examining tickets for entry to various seat levels during the event.
• Examine tickets or passes to verify authenticity.
• Provide assistance to guests with special needs, such as helping with seat accommodations.
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of the show to close the venue – this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricades, etc.
• Aid patrons by giving directions to places inside or outside the venue.
• Ensure guests are safely enjoying the show.
• Additional tasks as requested by management.

Requirements

High School Diploma or equivalent preferred
At least 1+ year in a guest service role preferred
Excellent verbal, written and interpersonal communication skills
Acute sense of judgment, tact and diplomacy

Qualifications

Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+

Skills

None specifically listed

Benefits

N/A

Pay

$16.00 USD - $20.00 USD Hourly

Schedule

N/A