Usher/Ticket Taker

Job Summary

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprising Ticketmaster, Live Nation Concerts, Front Line Management Group, and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For more information, visit www.livenationentertainment.com.

About the role

You help ensure safety, maintain venue cleanliness, and engage with guests to assist with their needs before, during, and after events. Your responsibilities include greeting guests, scanning tickets, answering questions, assisting with seating, resolving issues, examining tickets, providing assistance to guests with special needs, guiding guests to exits, and ensuring safety.

Responsibilities

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats
• Examine tickets for entry to various seat levels during the event
• Maintain venue safety, cleanliness, and presentation
• Resolve guest complaints or problems
• Examine tickets or passes to verify authenticity
• Provide assistance to guests with special needs, such as helping with seat accommodations
• Show CARE by participating in venue recycling efforts before, during, and after the show
• Guide guests to exits or provide other instructions or assistance in case of emergency
• May assist in verifying staff credentials to generally restricted areas
• Show CARE by participating in the venue’s sustainability program, including implementing resource conservation and waste prevention programs
• Partner with fellow band members at the end of the show to close the venue, which may involve collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment
• Affix directions to places inside or outside the venue
• Ensure guests are safely enjoying the show

Requirements

No specific requirements are listed in the job posting.

Qualifications

No specific qualifications are listed in the job posting.

Skills

No specific skills are listed in the job posting.

Benefits

No specific benefits are listed in the job posting.

Pay

No specific pay information is listed in the job posting.

Schedule

No specific schedule information is listed in the job posting.