Usher| Part-Time| Bismarck Event Center

Responsibilities

• Proactively welcome guests and assist with questions and requests.
• Identify opportunities to create memorable experiences for guests.
• Perform thorough ticket checks and scans to ensure valid access into the arena and other ticketed areas.
• Manage lines and provide directions to ticketed seats and other arena locations.
• Respond to and/or escalate guest complaints, concerns, and compliments.
• Assist guests with reasonable requests for accommodations, including but not limited to wheelchair escort services.
• Maintain clear portals, aisles, and access paths for guests, staff, and emergency services.
• Effectively communicate safety and security measures.
• Report any suspicious activity to supervisors and/or management.
• Perform other duties and responsibilities as assigned.

Qualifications

• Demonstrated ability to follow instructions and work in a fast-paced environment.
• Must have strong verbal and written communication skills.
• High School Diploma or GED preferred.
• Previous experience in a customer service-based industry is preferred.
• Must be able to work a flexible schedule inclusive of weekends, nights, and holidays.
• Must be able and willing to work outside in various weather conditions, including extreme heat.

Pay

This position will pay an hourly rate of $15.00 to $18.00.

Schedule

This position will remain open until August 7, 2026.

Benefits

Benefits for part-time roles: 401(k) savings plan and 401(k) matching.