User Experience (UX) Designer

Sundayy · United States · Yesterday

RemoteRemoteDesign$116k–$185k/yrFull-time

About The Role

The role is a telecommuting position available anywhere within the United States, focusing on data-driven user experience design and product development. The successful candidate will assist in planning, collecting, and analyzing key data to uncover insights that inform design and product decisions. Collaborating closely with engineers, product managers, and other design teams, you will contribute to the creation and enhancement of IT enterprise products and processes. Your responsibilities will include uncovering user needs, identifying friction points, and exploring opportunities through data analysis, usability testing, and user journey mapping. You will play a vital role in advocating for user-centric design principles, ensuring accessibility, and aligning with industry standards around security, costs, and reporting.

Qualifications

Bachelor's degree (U.S. or foreign equivalent) in Information Science, Media Studies, Interaction Design, or a related field
At least 1 year of experience designing user experiences for applications
Proficiency with high-fidelity prototyping tools, capable of creating complex, interactive prototypes that closely mimic final functionalities
Experience collaborating within agile development environments with engineers, product managers, and stakeholders
Strong understanding of interaction design principles and patterns, with the ability to solve complex design challenges
Experience working with and contributing to comprehensive design systems, ensuring consistency across products and platforms
Visual design experience involving color, typography, and layout for creating visually appealing user interfaces
Knowledge of accessibility standards, screen reader technology, and designing inclusive interfaces
Able to interpret user behavior data and make evidence-based design decisions to improve KPIs
Familiarity with Agile principles, project management, and collaboration tools such as Jira
Experience in documenting design decisions and contributing to design system repositories
Experience with digital whiteboards and remote facilitation for user journey mapping and ideation
Experience with heuristic assessments, component library building, and designing for technical users and infrastructure projects
Strong communication skills for technical and non-technical audiences

Responsibilities

Uncover user needs, pain points, and opportunities through data analysis and user research methods
Generate, prioritize, and share insights and user journey maps with cross-functional teams
Plan and produce key IT enterprise products and processes, understanding performance, resource, and capability limitations
Assist in planning, executing, and analyzing usability tests for Red Hat products, identifying gaps and opportunities
Utilize Agile methodologies and tools to manage projects and workflows effectively
Build and maintain relationships with engineering, product management, and design teams to ensure alignment
Advocate for user access and communicate directly with end users to gather feedback and understand their needs
Address technical issues and reported bugs to enhance product quality and user experience
Map end-to-end user journeys to identify areas for improvement and innovation
Ensure compliance with industry standards related to security, costs, and reporting to optimize user experience
Contribute to and evolve design systems by identifying gaps and proposing new components and patterns
Document design decisions and facilitate knowledge sharing across teams
Lead interactive sessions for ideation, problem-solving, and creative collaboration using digital tools
Perform heuristic evaluations of user interfaces, applying Nielsen Norman methodologies
Create highly graphical and non-linear user interface elements for complex applications
Contribute to open-source projects and design for technical environments such as CLI, GUI, and infrastructure-as-code
Prepare and deliver presentations to diverse audiences, explaining design concepts and research findings clearly and effectively

Benefits

Competitive salary range of $115,770 - $185,070 per year, commensurate with experience and qualifications
Flexible telecommuting work environment within the U.S.
Comprehensive health, dental, and vision insurance plans
Retail savings options and financial planning resources
Paid time off and holidays to support work-life balance
Professional development opportunities, including training and conferences
Inclusive and collaborative work culture that values diversity and innovation
Access to cutting-edge technologies and open-source projects

Equal Opportunity