Used Car Sales Manager (Giambalvo CDJR)

About the role

For over 50 years, the Jack Giambalvo Family of Dealerships has built a reputation for integrity, exceptional customer service, and developing outstanding employees. We're seeking an experienced, driven, and results-oriented Used Car Sales Manager to lead our pre-owned sales department at our Giambalvo Chrysler Dodge Jeep Ram dealership in York, PA.

Our Mission is to exceed the expectations of our customers, employees, and community through exceptional service, integrity, teamwork, and continuous improvement. Our Vision is to be the Best-in-Class automotive dealership group, recognized for outstanding customer experiences, industry-leading employees, and a culture where people grow, succeed, and love what they do.

Our Core Values include Integrity in Everything We Do, Customer Satisfaction Comes First, Teamwork & Respect, Accountability & Excellence, Continuous Growth & Development, and Giving Back to Our Community.

Responsibilities

• Lead, coach, motivate, and develop the Used Vehicle Sales Team
• Acquire and purchase quality inventory through auctions, trade-ins, wholesalers, and other sourcing channels
• Accurately appraise trade-in vehicles and maximize acquisition opportunities
• Manage inventory levels, pricing strategies, aging, merchandising, and profitability
• Coordinate vehicle reconditioning to ensure timely, cost-effective retail readiness
• Monitor inventory performance and adjust strategies to maximize turn and gross profit
• Oversee advertising, merchandising, online listings, lot presentation, and vehicle deliveries
• Ensure exceptional customer satisfaction throughout the buying experience
• Collaborate with Sales, Finance, Service, and Parts departments to achieve dealership goals
• Analyze reports, market trends, and department performance to drive continuous improvement
• Maintain compliance with all company policies and dealership procedures

Requirements

• Previous Used Vehicle Sales Management experience required
• Proven success managing dealership inventory and profitability
• Strong vehicle appraisal skills
• Excellent leadership, coaching, and team-building abilities
• Strong customer service and conflict resolution skills
• Outstanding organizational and communication skills
• Ability to work in a fast-paced, performance-driven environment
• Valid driver's license with an acceptable driving record
• Ability to successfully complete all pre-employment screenings

Benefits

• Competitive Commission Based Compensation
• Performance Bonuses & Commission Opportunities
• 401(k) with Company Match
• Medical, Dental & Vision Insurance
• Health Savings Account (HSA)
• Company-Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• Employee Vehicle Purchase & Service Discounts
• Ongoing Leadership Development
• Career Advancement Opportunities within our growing dealership group
• Supportive, family-oriented culture built on teamwork and respect