USED CAR SALES MANAGER

Drive Autogroup is dedicated to providing unforgettable guest experiences through a collaborative and innovative approach across all its brands. The company is seeking a Used Car Sales Manager to oversee all aspects of pre‑owned vehicle sales operations, including inventory management, sales team leadership, customer relations, and profitability.

Responsibilities

• Lead and motivate a team of sales associates to meet and exceed sales targets.
• Develop and implement sales strategies to maximize profitability and inventory turnover.
• Oversee the daily operations of the used car sales department, ensuring smooth and efficient processes.
• Ensure the used vehicle inventory is well‑maintained, properly priced, and displayed to attract customers.
• Manage customer interactions, resolve issues, handle complaints, and ensure high customer satisfaction.
• Train, coach, and support sales team members to improve their skills and performance.
• Monitor and analyze sales performance, market trends, and competitor activity to adjust strategies as needed.
• Develop and manage sales goals, performance metrics, and incentive programs for the team.
• Oversee the preparation of sales reports, track performance against goals, and provide regular updates to senior management.
• Ensure compliance with all legal and ethical sales practices, including proper documentation and disclosures.
• Foster a positive and professional work environment focused on teamwork and customer satisfaction.
• Price, merchandise, and prepare all pre‑owned inventory for sale online and in‑store.
• Appraise potential trade‑in vehicles and assign wholesale values.
• Review monthly goals and targets with the General Manager and discuss areas for improvement.

Qualifications

• Experience in the same or a similar role is required.
• OMVIC license.
• Proficient with Microsoft Outlook, Excel, Word, and other computer systems.
• Valid G driver’s license and a clean driving record.
• Professional demeanor, appearance, and communication skills.
• Ability to effectively manage and engage a team.
• Excellent interpersonal skills.
• Process‑oriented.

Benefits

• Competitive compensation plans.
• Collaborative team dynamic and family‑like atmosphere.
• Supportive work environment.
• Health and wellness initiatives.
• Community involvement activities.
• Exciting company events.
• Employee purchase plans and company discounts.

Drive Autogroup is an equal‑opportunity employer committed to fostering an inclusive, equitable, and accessible workplace. Accommodations are available throughout the recruitment process upon request.