Used Car Sales Manager

About the role

The DeNooyer Automotive Family is seeking a proven track record of automotive sales leadership with measurable results to join our team as a Used Car Sales Manager at Metro Toyota in Kalamazoo.

Responsibilities

• Lead used-vehicle retail performance: units, gross, and execution.
• Recruit, train, coach, and lead a team through consistent cadence: daily accountability and weekly training.
• Control used inventory lifecycle: appraisals/acquisition, recon discipline, merchandising/pricing, turn strategy, and clean exit on aged units.
• Manage deal desking, closing, and delivery execution and process.
• Ensure excellence: CRM follow-up, customer experience, and professional handling of concerns.
• Partner with F&I and Service to ensure a smooth delivery and strong retention habits; reinforce F&I and Service turnover.

Requirements

• Valid driver’s license; state sales license if applicable.
• Ability to work weekends/evenings as needed.
• Minimum of three years of automotive industry experience.

Qualifications

• Proven track record of automotive sales leadership (used preferred).
• Strong “player-coach” skills: love to train, lead by example, hold yourself and those around you accountable, enjoy closing deals, and regularly go above and beyond for your team.
• High character: integrity, accountability, calm under pressure.

Skills

• Proven track record of automotive sales leadership (used preferred).
• Strong “player-coach” skills: love to train, lead by example, hold yourself and those around you accountable, enjoy closing deals, and regularly go above and beyond for your team.
• High character: integrity, accountability, calm under pressure.

Benefits

• Medical
• Dental
• Vision
• 401k

Pay

• Pay plan: Base + performance incentives.

Schedule

• Ability to work weekends/evenings as needed.