(USA) Technician, Facility Services, Low Voltage

Assist in the operation of multiple facilities, performing additional job-related responsibilities as assigned.

Responsibilities

• Sets up and configures various low voltage systems (e.g., security systems, fire alarms, CCTV, audio/video systems, network cabling).
• Runs, terminates, and labels cables according to project requirements and industry standards.
• Performs regular maintenance checks to ensure system functionality and reliability.
• Identifies and resolves issues in low voltage systems promptly to minimize downtimes.
• Fixes faults or damages in systems, ensuring restoration to optimal working condition.
• Provides technical support, training, and assistance to end users on operating and maintaining low voltage systems.
• Addresses customer inquiries and concerns professionally and efficiently.
• Ensures all installations and repairs adhere to local, state, and federal regulations.
• Follows all safety guidelines to prevent accidents and ensure a safe working environment.
• Maintains accurate and detailed records of installations, maintenance, and repairs.
• Generates reports on system performance, issues resolved, and maintenance activities.
• Evaluates existing systems to determine if upgrades or enhancements are needed.
• Performs system upgrades to improve performance or comply with new standards.
• Collaborates with other technicians, engineers, and project managers to ensure successful project completion.
• Communicates effectively with clients to understand their needs and provide appropriate solutions.
• Stays updated on the latest industry trends, technologies, and best practices.
• Leads and participates in teams by sharing resources, information, and tools.
• Develops, communicates, and implements processes to meet business needs through collaboration.
• Demonstrates and promotes compliance with company policies, procedures, and ethical standards.

Leadership Expectations

• Respect the Individual: Embraces diversity in people, cultures, and ideas; fosters an inclusive workplace where associates feel valued and connected.
• Works as a Team: Builds strong, trusting relationships; communicates with impact and positivity to motivate and influence others.
• Act with Integrity: Upholds high standards of integrity, ethics, and compliance; models company values and holds others accountable.
• Serve our Customers and Members: Delivers results while prioritizing customer needs; balances short- and long-term priorities.
• Strive for Excellence: Demonstrates curiosity, resilience, and a commitment to continuous improvement; supports others through change.

Physical Requirements

• Communicates effectively in person or via telecommunications equipment.
• Enters and locates information on electronic devices.
• Grasps, turns, and manipulates objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
• Moves up and down ladders and stairs.
• Moves, lifts, carries, and places objects weighing up to 50 pounds without assistance.
• Observes associate, customer, or supplier behavior.
• Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
• Safely operates a motor vehicle and large power equipment.
• Sits, stands, squats, kneels, or crawls for extended periods.
• Visually inspects equipment and locates merchandise or objects.
• Creates documents and reports using writing instruments or electronic devices.
• Presents information to small or large groups and individuals.

Travel

• Domestic travel to and from multiple facilities or work-sites, requiring consecutive overnight stays.
• Works or trains at multiple facilities or distant locations (extended travel of seven days or more is not required except for management training or emergencies).

Work Environment

• Moves through narrow, confined spaces such as stacks of merchandise, storage areas, and closets.

Requirements

• High school diploma or equivalent.
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience with local electrical codes and standards.
• Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
• Commercial driving record with no more than two moving violations within the last three years.
• Commercial driving record with no preventable accidents while operating a commercial motor vehicle within the last three years.
• Commercial driving record with no serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) within the last three years.
• Ability to successfully complete a Department of Transportation (DOT) physical and obtain medical certification valid for at least one year.
• Ability to read and speak English as required by Federal Motor Carrier Safety Regulations.
• Option 1: 1 year’s experience in electrical, material handling equipment, or related technical trade.
• Option 2: 2 years’ Walmart store experience.

Preferred Qualifications

• Training or certification in low voltage systems.
• BICSI Installer Certification.
• CompTIA certifications for networking (e.g., Network+).
• Manufacturer-specific certifications (e.g., Honeywell, Axis, or Bosch systems).
• OSHA 10 or 30-hour certification/training.
• NICET Level 1 or 2 Fire Alarm Certification.
• Experience using intermediate-level functionality of word processing, spreadsheet, email, and presentation software (e.g., Word, Excel, Outlook, PowerPoint).

Walmart and its subsidiaries maintain a drug-free workplace with a no-tolerance policy for illegal drugs and alcohol on the job.