(USA) Senior Manager, Technology Operations - Marketplace Payments

Position Summary

This role will be a key member on the Marketplace Payments team leading Seller adoption and scaling of key Seller Payments and Financial programs and services. Key responsibilities include driving Seller experience, program adoption, seller enablement, and customization of payments and financial services offered to Marketplace Sellers. This leader will work closely with Enterprise Financial Services as well as other Marketplace stakeholder teams to drive adoption of new financial products and support associated operational execution at scale.

What you'll do

• Lead key programs supporting Marketplace Payments and Financial Services, ensuring strong execution and alignment to business priorities
• Drive Seller adoption and improve the Seller experience across payments and financial services offerings
• Persist cross-functionally to support the launch and scaling of new financial products and services
• Use data and insights to track performance, identify opportunities, and drive continuous improvement
• Monitor program performance, assess risks, and implement mitigation plans to ensure timely delivery and quality results
• Support continuous improvement by introducing new processes and leveraging digital tools to enhance operational efficiency

About the team

Join Walmart’s Marketplace Payments & Financial Services team, focused on expanding and scaling embedded financial products for Marketplace Sellers. The team works across Payments, Product, Risk, and Operations to deliver reliable payment solutions and financial services that support seller growth, marketplace performance, and a seamless end-to-end experience. This is a highly collaborative team driving adoption, innovation, and operational excellence across a rapidly evolving space.

What you'll bring

• Experience leading complex, cross-functional programs or initiatives
• Ability to drive adoption of products or services, ideally within payments, financial services, marketplace, or eCommerce
• Strong stakeholder management and influencing skills
• An analytical mindset with the ability to use data to inform decisions
• Demonstrated ability to lead complex programs using established program management tools and frameworks

What you'll do

• Support continuous improvement by introducing new processes and leveraging digital tools to enhance operational efficiency

Minimum Qualifications

• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
• Option 2: 7 years’ experience in project management, program management, program operations, or related area. 2 years’ supervisory experience.

Preferred Qualifications

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.

Additional Information

• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

Location

• Sunnyvale, California US-11789: The annual salary range for this position is $117,000.00 - $234,000.00
• BENTONVILLE, Arkansas US-10929: The annual salary range for this position is $90,000.00 - $180,000.00

Compensation

Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Drug-Free Workplace

The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Equal Opportunity Employer

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.