(USA) Senior Manager, Technology Operations

Position Summary... What you'll do...Role summary: Sitting within a highly cross-functional team and partnering closely with Walmart Marketplace, this role leads the planning and execution of multiple complex technology programs to prevent fraud and abuse targeting Marketplace Sellers. Managing risk vectors unique to Marketplace, requiring expertise in program and financial management, stakeholder engagement, and technology strategy to drive operational excellence, the position involves overseeing project delivery, managing risks, and fostering collaboration across teams to ensure successful outcomes. The incumbent will translate business needs into actionable plans, influence stakeholders, and promote continuous improvement while maintaining accountability for performance metrics and resource optimization within a dynamic technology environment. About the team: The Enterprise Fraud Strategy & Operations team at Walmart leads efforts to protect customers and the business by proactively addressing fraud across the customer lifecycle. Collaborating with cross-functional partners including Product, Engineering, Data Science, and Compliance, the team develops advanced AI-driven solutions that balance trust, growth, and efficiency. Emphasizing strong program management, stakeholder engagement, and technology strategy, the team delivers innovative, impactful solutions aligned with global fraud prevention goals. This role supports Walmart’s commitment to secure, efficient operations through effective collaboration, decision making, and accountability in a dynamic business environment. What you'll do: Lead the planning, execution, and monitoring of multiple technology projects, ensuring alignment with strategic objectives and budgetary constraints. Develop and manage program schedules, resource allocation, and financial plans to optimize delivery and cost efficiency. Collaborate with stakeholders to translate business requirements into actionable technology solutions and drive consensus. Identify and mitigate risks through scenario planning and performance tracking to ensure program success. Foster continuous improvement by implementing program management tools and refining processes for operational excellence. Mentor and develop team members, promoting accountability and high performance. Communicate complex information clearly to broad audiences, supporting informed decision-making. What you'll bring: Proven expertise in program and financial management, including budgeting and cost control for multiple complex projects. Strong knowledge of technology strategies and ability to align business unit requirements with technology solutions. Demonstrated skills in stakeholder management, relationship building, and influencing cross-functional teams. Experience in defining program goals, deliverables, and accountability matrices to ensure successful execution. Proficiency in monitoring program performance metrics, risk assessment, and mitigation planning. Excellent business communication skills with the ability to prepare clear, concise reports and presentations. Ability to drive operational excellence through collaboration, decision making, and accountability. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For Information About Benefits And Eligibility, See One.Walmart. The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Stock ㅤ ㅤ ㅤ ㅤ ‎ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Primary Location... 802 Respect Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.