(USA) Senior Manager, Operations (Sales Effectiveness, WMC International)

About the role

The Sr. Manager, Sales Effectiveness will lead the strategy that equips Walmart Connect International sellers and sales leaders with the capabilities, tools, processes, and information they need to succeed. This role owns onboarding, ongoing training, certification, sales processes, communications, and the seller tools and systems roadmap, including CRM and AI adoption. You’ll establish scalable standards across markets while ensuring enablement remains practical and locally relevant, using data to improve seller productivity, strengthen adoption, remove friction from the selling motion, and prioritize future enablement investments.

About the team

Our team helps Walmart Connect International markets grow by building scalable commercial programs, sales capabilities, tools, and ways of working. We partner across markets and functions to solve common challenges, strengthen execution, and create greater consistency in how we operate. What makes the team unique is our ability to connect local market needs with broader Walmart Connect capabilities and proven practices, creating solutions that can scale across countries while maintaining the flexibility needed to support different businesses, customers, and stages of market maturity.

Responsibilities

• Build the enablement strategy across seller onboarding, ongoing training, and certification.
• Establish curriculum, content-quality standards, readiness criteria, ownership, and refresh cadences.
• Own the seller tools and systems roadmap, including CRM and AI adoption.
• Partner with Product, Sales Operations, and Technology to define requirements and manage rollout.
• Standardize core sales processes and eliminate workflow friction, duplication, and unnecessary manual steps.
• Establish a consistent sales communications strategy and source of truth.
• Define productivity, adoption, and enablement metrics and use performance data to prioritize future investment.

Requirements

• 6–10+ years of experience in sales enablement, sales operations, learning and development, or related leadership roles.
• Experience building training curricula, certification programs, or seller tooling roadmaps at scale.
• Strong understanding of digital advertising, retail media, eCommerce, and technology-driven businesses.
• Expertise in sales process design, CRM, sales technology, and change management.
• A data-driven approach to measuring productivity, adoption, and enablement impact.
• Strong cross-functional leadership and clear communication skills.
• Ability to create consistent standards across markets while keeping tools, processes, and content practical and locally relevant.
• Spanish-language proficiency is a plus, given the role’s work across international markets.

Benefits

• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering high school completion to bachelor's degrees, English Language Learning, and short-form certificates. Tuition, books, and fees completely paid by Walmart.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Pay

• Hoboken, New Jersey: $108,000.00 - $216,000.00 annual salary range.
• Bentonville, Arkansas: $90,000.00 - $180,000.00 annual salary range.
• Additional compensation includes annual or quarterly performance bonuses; certain positions may also include stock.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area.
• 1 year’s supervisory experience.

Preferred Qualifications

• Leadership of cross-functional task forces or projects.
• Masters degree, Masters in Operations Management.
• Project Management Professional (PMP) Certification.

Location

Primary location: 121 River St, Hoboken, NJ 07030-5989, United States of America.