(USA) Senior Manager, Operations (Joint Business Partnerships, WMC International)

About the role

The Sr. Manager, Joint Business Partnerships will lead the design, commercialization, and governance of Walmart Connect International’s JBP programs across Enterprise, Emerging, and Partner tracks. This role owns the full program lifecycle, from framework design, tiering, and benefit strategy through seller enablement, deal support, contracting, and post-signature performance. You’ll connect market sales teams with Finance, Legal, Product, and other benefit owners to build programs that strengthen advertiser and partner relationships, influence incremental revenue, and can scale effectively across international markets.

About the team

Our team helps Walmart Connect International markets grow by building scalable commercial programs, sales capabilities, tools, and ways of working. We partner across markets and functions to solve common challenges, strengthen execution, and create greater consistency in how we operate. What makes the team unique is our ability to connect local market needs with broader Walmart Connect capabilities and proven practices, creating solutions that can scale across countries while maintaining the flexibility needed to support different businesses, customers, and stages of market maturity.

Responsibilities

• Design annual JBP frameworks, tiers, eligibility criteria, investment thresholds, and benefit packages across markets.
• Partner with Finance, Legal, Product, and benefit owners on funding, approvals, contracts, and delivery.
• Create seller training, pitch materials, playbooks, and tools that simplify execution.
• Support market teams through advertiser pitches, negotiations, and close.
• Govern exceptions, approvals, and benefit liabilities.
• Own signings, pacing, commitments, and program reporting.
• Identify at-risk commitments and partner with markets on acceleration or reduction actions.
• Use performance data and market feedback to continuously evolve the program.

Requirements

• 6–10+ years of experience in sales strategy, JBP, partnerships, commercial operations, or related roles.
• Experience designing or managing advertiser or partner investment programs at scale.
• Strong understanding of digital advertising, retail media, eCommerce, and marketplace businesses.
• Commercial program design, deal structuring, and negotiation expertise.
• Analytical rigor to evaluate benefit costs, pacing, and revenue impact.
• Strong cross-functional leadership across Sales, Finance, Legal, Product, and market teams.
• Ability to simplify complex programs into usable seller tools and training.
• Executive communication skills and comfort operating across multiple markets and cultures.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area.
• 1 year’s supervisory experience.

Preferred Qualifications

• Leadership of cross-functional task forces or projects
• Masters, Masters: Operations Management
• Project Management - Project Management Professional - Certification

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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