(USA) Senior Operations Manager

Position Summary

Manage assigned financial aspects, supervise and manage associates, drive business plan implementation, and ensure facilitywide compliance with Logistics and company policies.

What you'll do...

• Communicate with or to individuals or groups verbally and in writing, such as customers, suppliers, and associates.
• Monitor and track expenses compared to budget, monitor asset utilization, prepare, review, and analyze business reports.
• Serve as a community liaison by participating in local and community organizations and charitable activities, champion company-sponsored programs and events, and teach and support Logistics and company policies and procedures.
• Supervise and manage associates and leaders in area of responsibility by giving direction, communicating goals, monitoring performance, providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
• Investigate and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
• Drive, develop, and implement the business plan for area of responsibility to achieve facility goals, such as production, quality, safety, and operational improvements.
• Forecast and follow up on staffing workload and performance results to meet business demands for workload and performance results.
• Directs Logistical Operations, integrates knowledge of operational safety and customer issues, and company and regulatory policies, standards, and procedures to develop and implement a comprehensive Logistics-related strategic plan.
• Executes processes and systems to promote and enforce compliance with regulatory policies, standards, and procedures related to Logistics operations.
• Develops and communicates procedures for general Logistics operations, handling accidents and emergencies, and maintaining equipment based on business objectives and company and regulatory standards.
• Creates an environment where managers and associates seek out, recommend, and implement ways to improve Logistics operations and ensure alignment with company and regulatory standards.
• Respects the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and attracting and retaining the best talent.
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling Walmart values, and holding oneself and others accountable.
• Serves our customers and members by delivering results while putting the customer first, balancing short and long-term priorities, and considering various stakeholders when making plans.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, and adopting and supporting new technologies and skills.

Minimum Qualifications

• Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 2 years experience in a senior management role within an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide.
• OR 2 years experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates.
• OR 4 years experience in a senior management role in an operations/distribution/logistics /retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications

• Bachelor of Science in Supply Chain, Transportation and Logistics Management through Live Better U and Bellevue University, Both Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 3 years experience in a senior management role in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide.
• Experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates.
• Senior-level experience managing multiple functional areas (e.g., receiving, shipping, QA, order filling) within a warehouse or Logistics network.
• Developing and managing budgets, contracts, managing P&L, developing manpower forecasts, monitoring regulatory compliance, and analyzing financial/operational data.

Pay

The annual salary range for this position is $127,600.00 - $191,400.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.