(USA) Overnight Stocking Coach

Position Summary

TourToTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives.

What you'll do...

• Leads and develops teams effectively by teaching training and actively listening to associates.
• Touring stores and providing feedback.
• Introducing and leading company change efforts.
• Providing clear expectations and guidance to implement business solutions.
• Communicating business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards to store associates.
• Managing and supporting customer service initiatives such as store of the community and community outreach programs.
• Ensuring customer needs, complaints, and issues are successfully resolved.
• Developing and implementing action plans to correct deficiencies.
• Providing process improvement leadership to ensure a high quality customer experience.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements.
• Managing and assisting in budgeting, forecasting, and controlling expenses in designated business area to confirm they are indexed to sales.
• Monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.
• Supervises and develops opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace.
• Recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
• Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.
• Ensures compliance with company policies and procedures by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
• Respects the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence, and attracts and retains the best talent.
• Empowers and develops talent and recognizes others' contributions and accomplishments.
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values to support and foster the culture, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change.

Pay & Benefits

• The annual salary range for this position is $65,000.00 - $100,000.00.
• Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges).
• State Pay Differential: This job has an additional differential to meet legislative requirements, where applicable.

Minimum Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.