(USA) Overnight Stocking Coach

Position Summary

TourToTeach, a role within the Walmart organization, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes providing feedback during store tours, communicating and collaborating with all levels of associates regarding store operations, merchandising, and company direction. The role also involves introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams.

What you'll do...

• Teaches and trains teams effectively
• Collaborates with all levels of associates regarding store operations
• Communicates and collaborates with associates regarding merchandising and company direction
• Introduces and leads company change efforts
• Provides clear expectations and guidance to implement business solutions
• Communicates business objectives to teams effectively
• Models and demonstrates exceptional customer service standards to store associates
• Manages and supports customer service initiatives such as Store of the Community and community outreach programs
• Ensures customer needs, complaints, and issues are successfully resolved
• Develops and implements action plans to correct deficiencies
• Provides process improvement leadership to ensure a high quality customer experience
• Drives the financial performance and sales of the designated store area
• Reviews and evaluates PL Profit Loss statements
• Manages and assists in budgeting, forecasting, and controlling expenses
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
• Supervises and develops opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace
• Supervises and develops opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace
• Ensures compliance with company policies and procedures
• Supports company mission values and standards of ethics and integrity
• Respects the individual, builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and recruits and develops qualified associates to meet staffing needs and achieve company growth potential
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning
• Respects the individual, works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence, attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments
• Acts with integrity, maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster the culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around, usesg, creates a sense of belonging, eliminates waste, participates in local giving, and acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
• Serves our customers and members, delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans
• Strives for excellence, displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change
• At Walmart, offers competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet, including health benefits like medical, vision, and dental coverage, financial benefits like 401(k), stock purchase, and company-paid life insurance, and paid time off benefits like PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Includes other benefits like short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more
• Offers PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes, with the amount depending on job classification and length of employment
• Annual salary range for this position is $65,000.00 - $100,000.00, with additional compensation including annual or quarterly performance bonuses, and regional pay zone (RPZ) and complex structure (based on external factors)
• This job has an additional differential to meet legislative requirements, where applicable

Minimum Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing