(USA) Manager, Operations (MRC Compliance & Technology Risk)

Position Summary

The Manager, MRC Compliance & Technology Risk supports Walmart Connect's first-line compliance program, focusing on Media Rating Council accreditation, technology and reporting controls, audit readiness, and remediation.

What you'll do

• Support the execution and development of Walmart Connect's Media Rating Council (MRC) compliance program.
• Cook up audit-readiness activities, including control documentation, process walkthroughs, evidence collection, timeline management, and remediation.
• Document business and technology processes through technical narratives, data-flow diagrams, and key control points.
• Assess IT general, automated, reporting, and operational controls; identify technology, operational, and business risks; and recommend practical remediation.
• Partner with stakeholders on corrective-action plans and coordinate with external MRC auditors on evidence requests and walkthroughs.
• Translate compliance requirements for technical and non-technical partners, monitor remediation, and prepare leadership-ready reporting—managing multiple workstreams with strong attention to detail, sound judgment, and continuous improvement.

About the team

The Reporting Compliance team at Walmart Connect ensures the accuracy, auditability, and accountability of key advertising metrics such as impressions, clicks, and viewability. They collaborate across product, engineering, legal, finance, and operations to implement rigorous audit and compliance standards into scalable controls. Their work supports multi-million-dollar business decisions by maintaining Media Rating Council (MRC) accreditation, providing verified and dependable measurement. The team identifies risks, drives remediation, and continuously enhances control maturity, enabling Walmart Connect’s growth through trusted and transparent reporting that meets stakeholder and regulatory expectations.

What you'll bring

• Bachelor's degree in business, information systems, engineering, computer science, audit, or related field, plus five or more years in IT audit, internal/operational audit, technology risk, risk and controls, compliance, digital advertising operations, or audit/risk consulting.
• Experience assessing control design and operating effectiveness; working with IT general, automated, and reporting controls, technology processes, data flows, or system interfaces; and supporting external audits, regulatory exams, or compliance reviews.
• Proven ability to manage evidence requests, remediation, corrective-action plans, and audit timelines.
• Strong project management, communication, analytical, and critical-thinking skills, high emotional intelligence, and the ability to operate independently in a fast-paced growth environment.

Additional Compensation

Annual salary range: $91,000.00 - $169,000.00 in San Bruno, CA; $70,000.00 - $130,000.00 in Bentonville, AR. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 2 years’ experience in operations, project management, or related area.
• OR 4 years’ experience in operations, project management, or related area.

Preferred Qualifications

• Masters in Economics.
• Project Management - Project Management Professional - Certification.