Manager, Compliance Operations

Responsibilities

• Support the execution of key enterprise compliance initiatives, including regulatory change management, control implementation, policy adherence, and governance programs
• Partner with Legal, Compliance, Product, Technology, and business teams to operationalize regulatory requirements and business obligations into scalable processes and controls
• Make recommendations to business process changes based on experience, analysis, and best practices
• Document project risks and issues; providing solutions where applicable
• Develop and maintain compliance operating procedures, governance frameworks, process documentation, and control inventories
• Facilitate cross-functional working sessions, gather requirements, document decisions, and track actions to completion
• Establish and manage program metrics, dashboards, key performance indicators (KPIs), and executive reporting
• Support compliance assessments, audits, attestations, and evidence collection activities across business and technology environments
• Take ownership in facilitating and documenting collaborative working sessions with business and technical stakeholders and conducting following ups, as needed
• Research emerging regulatory requirements, industry trends, and compliance best practices to drive continuous program improvement
• Aid in strategic projects, including developing compelling business cases, identifying future processes, creating user stories, and developing frameworks to calculate value
• Evaluate enhancement requests, operational needs, and technology solutions with consideration for risk reduction, business value, and return on investment
• Coordinate with third-party vendors, consultants, and technology partners in support of compliance-related initiatives
• Support training, awareness, and change management activities to drive adoption of compliance processes and controls
• Perform additional strategic and operational assignments as needed

Qualifications

• Bachelor’s degree in business, risk management, technology, law or related field of study
• 5+ years of experience in compliance operations, risk management, governance, regulatory compliance, program management, or a related discipline
• Experience translating regulatory or policy requirements into operational processes, controls, and business requirements
• Demonstrated ability to manage cross-functional initiatives involving business, legal, compliance, and technology stakeholders
• Goal-oriented, being able to conceptualize a project from start to finish; while managing short term milestones
• Strong data analysis and reconciliation skills
• Ability to identify opportunities to solve business problems
• Experience developing reporting, dashboards, metrics, and executive-level communications
• Strong communication, facilitation, and presentation skills with the ability to influence stakeholders at all organizational levels, including senior leadership
• Proficiency with Microsoft Office applications and collaboration tools such as Jira, Confluence, ServiceNow, or similar platforms
• Curious, proactive, and continuously seeking opportunities to improve processes, strengthen controls, and challenge the status quo

Desired Characteristics

• CIPP Certification
• Experience within the Media / Advertising industry

Additional Information

• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week.
• The Company reserves the right to change in-office requirements at any time.
• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.
• Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
• Salary range: $140,000 - $170,000 (bonus eligible)