(USA) Manager, Advertising Account Management, Sam’s Club Connect

About the role

Role summary: The Manager, Advertising Account Management for Sam’s Club Connect leads strategic initiatives to optimize advertising solutions and drive business growth. This role requires translating complex business requirements into actionable projects, managing stakeholder relationships, and delivering data-driven insights to support decision‑making. The position involves overseeing account planning, forecasting, and onboarding processes while ensuring alignment with overall business objectives. The successful candidate will apply strong business acumen and product expertise to enhance customer engagement and sales effectiveness within a dynamic and evolving market environment.

About the team: The team excels in building strong client partnerships by collaborating with Sales and Media Activation to deliver strategic advertising solutions. They monitor campaign performance, identify growth opportunities, and maintain clear communication through regular client interactions. Account Managers provide detailed reports to optimize outcomes and support sales goals. Emphasizing leadership, stakeholder management, and data‑driven decision‑making, the team applies digital advertising expertise to enhance customer experiences. Operating within a structured, professional environment, they drive business growth through collaboration, strategic insight, and a commitment to delivering measurable value.

Primary Location: 2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America.

Responsibilities

• Lead advertising account management by translating business requirements into actionable projects aligned with overall strategy.
• Develop and present sales proposals and forecasts using data‑driven insights to support revenue growth and customer retention.
• Build and maintain strong relationships with internal and external stakeholders to ensure effective communication and collaboration.
• Drive onboarding processes for complex customers, identifying improvements to enhance customer experience and operational efficiency.
• Analyze business metrics and reports to provide recommendations that address market trends and optimize advertising solutions.
• Mentor and guide team members, fostering continuous learning and adherence to company policies and ethical standards.

Requirements

Minimum Qualifications (Option 1): Bachelor's degree in engineering, information technology, business, marketing and sales, or related area and 2 years' experience in business management, marketing and sales, omni‑channel merchandising, or related area.

Minimum Qualifications (Option 2): 4 years' experience in business management, marketing and sales, omni‑channel merchandising, or related area.

Qualifications

Preferred Qualifications: Leading cross‑functional teams; Master's degree in business, marketing and sales, or related area; Sales experience.

Skills

• Strong business acumen with knowledge of industry trends, regulatory changes, and eCommerce platforms.
• Proven ability to translate business requirements into actionable projects aligned with strategic goals.
• Expertise in product features, assortment management, and articulating value propositions to customers.
• Skilled in stakeholder identification, engagement, and effective communication across teams.
• Experience leading sales proposals, presentations, and onboarding processes for complex accounts.
• Proficiency in account planning, forecasting, and leveraging data analytics to inform decisions.
• Commit