Manager, Advertising Account Management, Sam’s Club Connect

About the role

The Manager, Advertising Account Management for Sam's Club Connect leads strategic account planning and execution to optimize advertising solutions and drive business growth. This role requires strong business acumen to interpret market trends, regulatory changes, and customer insights, translating them into actionable strategies. The manager collaborates with internal teams and external partners to enhance customer experiences, develop sales proposals, and deliver data-driven recommendations. By fostering effective relationships and guiding team performance, this position ensures alignment with organizational goals while maintaining high standards of integrity and operational excellence.

About the team

The Account Management team supports beverage SMB advertisers by delivering tailored advertising solutions that drive business growth. This team leverages industry knowledge, data insights, and strategic account planning to build strong client relationships and optimize product offerings. Members collaborate closely with stakeholders to address complex business needs, enhance onboarding experiences, and provide actionable recommendations. The team fosters a culture of continuous improvement, integrity, and customer focus, ensuring effective communication and alignment with overall business objectives.

Responsibilities

• Analyze market trends, regulatory changes, and business metrics to provide actionable recommendations to stakeholders.
• Develop business cases and translate requirements into aligned projects supporting overall strategy.
• Lead sales activities by articulating product features and value propositions to meet customer needs.
• Build and maintain effective partnerships through professional communication and stakeholder engagement.
• Oversee onboarding processes, identify gaps, and recommend improvements to enhance customer experiences.
• Utilize data insights to inform advertising solutions and support sales planning.
• Manage escalations and ensure service level agreements are met or exceeded.

Requirements

• Proven ability to analyze business metrics and interpret data models to inform decision-making and solve complex business challenges.
• Strong knowledge of product features, value propositions, and assortment management to support sales and customer engagement.
• Experience in stakeholder identification, communication, and relationship management to build effective partnerships and influence outcomes.
• Expertise in developing and delivering sales proposals and presentations tailored to customer needs and market conditions.
• Skilled in managing customer onboarding processes and resolving escalations to enhance customer experience.
• Proficiency in account planning, forecasting, and leveraging industry trends to support sales.
• Ability to utilize business insights and analytics to recommend advertising solutions and improve sales planning.

Qualifications

Minimum Qualifications:

• Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, or related area and 2 years' experience in business management, marketing and sales, omni channel merchandising, or related area.
• Option 2: 4 years' experience in business management, marketing and sales, omni channel merchandising, or related area.

Preferred Qualifications:

• Leading cross-functional teams.
• Master's degree in business, marketing and sales, or related area.
• Sales experience.

Primary Location: 221 River St, Hoboken, NJ 07030, United States of America

Benefits

• Competitive pay as well as performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off including PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO amounts depend on job classification and length of employment.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Company-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor's degrees, English Language Learning, and short-form certificates.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change.

Pay

The annual salary range for this position is $96,000.00 - $186,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) based on location.