(USA) Food & Consumables Coach

About the role

This role leads and develops teams by teaching, training, and actively listening to associates, touring stores, and providing feedback. The role involves communicating and collaborating with all levels of associates regarding store operations, utilizing technology, merchandising, and company direction. It also entails introducing and leading company change efforts, providing clear expectations and guidance, and implementing business solutions.

What you'll do

• Tourstores and provides feedback to associates
• Collaborates with all levels of associates regarding store operations
• Utilizes technology and business initiatives
• Communicates business objectives to teams
• Models and demonstrates exceptional customer service standards
• Manages and supports customer service initiatives such as Store of the Community and Community Outreach Programs
• Develops and implements action plans to resolve customer needs, complaints, and issues
• Ensures a high quality customer experience
• Drives the financial performance and sales of the designated store area
• Reviews and evaluates PL Profit Loss statements
• Manages and assists in budgeting, forecasting, and controlling expenses
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
• Supervises and develops opportunities for hourly associates
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential
• Coordinates, completes, and oversees job-related activities and assignments
• Supports plans and initiatives to meet customer and business needs
• Identifies and communicates goals and objectives
• Builds accountability for and measures progress in achieving results
• Identifies and addresses improvement opportunities
• Demonstrates adaptability and promotes continuous learning
• Respects the individual, builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging
• Employs the One Best Way (OBW) service model
• Acts with integrity, maintains and promotes the highest standards of ethics and compliance, and models the Walmart values
• Serves our customers and members, delivers results while putting the customer first, and makes decisions based on data insights and analysis
• Strives for excellence, displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes
• Strives for excellence, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change
• Offers competitive pay, performance-based bonuses, and other benefits
• Provides health benefits, financial benefits, paid time off benefits, and other perks
• Offers Live Better U education benefit programs
• The annual salary range for this position is $65,000.00 - $100,000.00
• Additional compensation includes annual or quarterly performance bonuses
• Additional compensation for certain positions may also include Regional Pay Zone (RPZ) and Complex Structure
• Minimum Qualifications: 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience
• Preferred Qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Benefits

• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more

Pay

The annual salary range for this position is $65,000.00 - $100,000.00

Schedule

N/A