(USA) Food & Consumables Coach

Position Summary

TourToTeach, leading and developing teams effectively by teaching, training, and actively listening to associates, providing feedback, and collaborating with all levels of associates regarding store operations.

What you'll do...

• Communicating and collaborating with all levels of associates regarding store operations utilizing technology, business initiatives, merchandising, and company direction.
• Introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively.
• Modeling and demonstrating exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives such as Store of the Community and community outreach programs.
• Ensuring customer needs, complaints, and issues are successfully resolved by developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience.
• Driving the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss (PL) statements, managing and assisting in budgeting, forecasting, and controlling expenses, ensuring they are indexed to sales, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.
• Providing supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, promoting a belonging mindset in the workplace, recruiting, and developing qualified associates to meet staffing needs and achieve company growth potential.
• Coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
• Ensuring compliance with company policies and procedures by implementing related action plans, utilizing and supporting the Open Door Policy, providing direction and guidance on applying these in executing business processes and practices, respecting individuals, building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, attracting and retaining the best talent, empowering and developing talent, recognizing others' contributions and accomplishments, acting with integrity, maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values to support and foster the culture, holding oneself and others accountable, supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, usingg creating a sense of belonging, eliminating waste, participating in local giving, Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent, Serve Our Customers and Members: Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans, Serve Our Customers and Members: Makes decisions based on data insights and analysis, balancing short and long-term priorities, and considering our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans, Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes, Strive for Excellence: Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges).

Benefits

Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Minimum Qualifications

• 2 years’ of college;
• OR 1 year’s retail experience and 1 year’s supervisory experience;
• OR 2 years’ general work experience and 1 year’s supervisory experience.

Note: If none of the above qualifications are listed, there are no minimum qualifications.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University;
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University;
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Additional Information

• This job has an additional differential to meet legislative requirements, where applicable.