(USA) Food & Consumables Coach

Position Summary

TourToTeach, a role within the Walmart organization, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes providing feedback during store tours, communicating with all levels of associates regarding store operations, utilizing technology, and business initiatives. The role also entails introducing and leading company change efforts, setting clear expectations, and guiding associates in implementing business solutions.

What you'll do...

• Teaching and training associates, providing feedback during store tours, and collaborating with all levels of associates regarding store operations.
• Using technology, business initiatives, and merchandising to communicate and collaborate with associates.
• Introducing and leading company change efforts, setting clear expectations, and guiding associates in implementing business solutions.
• Communicating business objectives to teams effectively, modeling and demonstrating exceptional customer service standards, and following the One Best Way (OBW) service model.
• Managing and supporting customer service initiatives such as Store of the Community and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved, and developing and implementing action plans to correct deficiencies.
• Providing process improvement leadership to ensure a high quality customer experience, driving the financial performance and sales of the designated store area by reviewing and evaluating Profit and Loss (PL) statements, managing and assisting in budgeting, forecasting, and controlling expenses, and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.
• Supervising and developing opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace.
• Ensuring compliance with company policies and procedures by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
• Respecting individuals by building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected through a culture of belonging. This includes recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
• Coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
• Ensuring compliance with company policies and procedures by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
• Acting with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Serving our customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans. This includes making decisions based on data insights and analysis, balancing short and long-term priorities, and considering our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
• Striving for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, adopting and encouraging the use of new technologies and skills, and supporting others through change.
• Offering competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. These benefits include health benefits like medical, vision, and dental coverage, financial benefits like 401(k), stock purchase, and company-paid life insurance, paid time off benefits like PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting, and other benefits like short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Pay

The annual salary range for this position is $65,000.00 - $80,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location) and Complex Structure (based on external factors that create challenges).

Benefits

Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Associates will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Minimum Qualifications

• 2 years' of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Primary Location

8250 RAZORBACK RD, COLORADO SPRINGS, CO 80920-3950, United States of America