(USA) Food & Consumables Coach
About the role
The Lead Store Manager is responsible for leading and developing teams, driving store performance, and ensuring compliance with company policies and standards.
Responsibilities
- Tourstores and provides feedback to associates, communicating and collaborating with all levels of associates regarding store operations.
- Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
- Manages and supports customer service initiatives, ensuring customer needs are successfully resolved and developing action plans to improve customer experience.
- Reviews and evaluates PL Profit Loss statements, manages and assists in budgeting, forecasting, and controlling expenses, and ensures they are indexed to sales.
- Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing and implementing action plans to mitigate shrink and achieve sales and profit goals.
- Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace, ensuring staff recruitment and development.
- Coordinates and oversees job-related activities and assignments, developing and maintaining relationships with key stakeholders, and supporting plans and initiatives to meet customer and business needs.
- Ensures compliance with company policies and procedures, supporting the Open Door Policy, and providing direction and guidance on executing business processes and practices.
- Respects individuals, builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
- Acts with integrity, maintains and promotes the highest standards of ethics and compliance, and acts in a selfless manner and is consistently humble, honest, fair, and transparent.
- Serves customers and members, delivers results while putting the customer first, makes decisions based on data insights and analysis, and balances short and long-term priorities.
- Strives for excellence, displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
- Strives for excellence, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
Requirements
Minimum qualifications include 2 years' of college, 1 year's retail experience and 1 year's supervisory experience, or 2 years' general work experience and 1 year's supervisory experience. Additional qualifications may include a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, a Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
Qualifications
Preferred qualifications include a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, a Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
Benefits
Competitive pay, performance-based bonuses, health benefits including medical, vision, and dental coverage, financial benefits such as 401(k), stock purchase, and company-paid life insurance, paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting, other benefits like short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Additional compensation includes annual or quarterly performance bonuses, regional pay zone (RPZ), complex structure, state pay differential, and more.
Pay
The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation may include regional pay zone (RPZ), complex structure, and state pay differential.
Schedule
The schedule for this position is not specified.