(USA) Coach/Ops Mgr Trainee

Walmart · Beaufort, SC · 3 days ago

On-siteManagement$31.25–$38.46/hrFull-time

Position Summary

TourToTeach, managing and supporting customer service initiatives, driving financial performance, ensuring compliance, and providing supervision and development opportunities.

What you'll do...

Leads and develops teams effectively by teaching training and actively listening to associates.
Touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations.
Utilizing technology, business initiatives, merchandising, and company direction to introduce and lead company change efforts.
Providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.
Modeling and demonstrating exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model.
Managing and supporting customer service initiatives such as Store of the Community and community outreach programs.
Ensuring customer needs, complaints, and issues are successfully resolved by developing and implementing action plans to correct deficiencies.
Providing process improvement leadership to ensure a high quality customer experience.
Driving the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses.
Maintaining effective merchandise presentation, seasonal transitions, inventory flow, and operational processes to mitigate shrink and ensure sales and profit goals are achieved.
Supervising and developing opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace.
Recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
Coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and identifying and communicating goals and objectives.
Building strong and trusting relationships, communicating with impact, energy, and positivity to motivate and influence, attracting and retaining the best talent, empowering and developing talent, recognizing others contributions and accomplishments.
Acting with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around.
Striving for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, adopting and encouraging the use of new technologies and skills, and supporting others through change.

Pay

The hourly wage range for this position is $31.25 - $38.46.

Schedule

Details about the schedule are not specified in the job posting.

Benefits

Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For Information About Benefits And Eligibility, See One.Walmart.

Minimum Qualifications

2 years’ of college;
OR 1 year’s retail experience and 1 year’s supervisory experience;
OR 2 years’ general work experience and 1 year’s supervisory experience.

Note: If none of the above qualifications are listed, there are no minimum qualifications.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University;
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Primary Location

265 SEA ISLAND PKWY, BEAUFORT, SC 29907-1535, United States of America

Additional Notes

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.