(USA) Coach/Ops Mgr Trainee

Position Summary

TourToTeach, managing and supporting customer service initiatives, driving financial performance, ensuring compliance, and fostering a culture of belonging.

What you'll do...

• Tour stores and provide feedback to associates.
• Collaborate with all levels of associates regarding store operations.
• Implement business solutions and communicate business objectives.
• Model and demonstrate exceptional customer service standards.
• Manage and support customer service initiatives such as Store of the Community and Community Outreach Programs.
• Develop and implement action plans to resolve customer needs, complaints, and issues.
• Review and evaluate PL Profit Loss statements.
• Manage and assist in budgeting, forecasting, and controlling expenses.
• Maintain and promote the highest standards of integrity, ethics, and compliance.
• Support and foster a culture of belonging.
• Act with integrity, selflessly, and in a humble, honest, and transparent manner.
• Serve our customers and members by delivering results, balancing short and long-term priorities, and considering various stakeholders.
• Strive for excellence by displaying curiosity, taking calculated risks, encouraging learning from mistakes, and adopting new technologies.

Minimum Qualifications

• 2 years’ of college;
• OR 1 year’s retail experience and 1 year’s supervisory experience;
• OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University;
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• The hourly wage range for this position is $31.25 - $38.46.

Additional Compensation

• Annual or quarterly performance bonuses.
• Regional Pay Zone (RPZ) (based on location).
• State Pay Differential.

Location

Primary Location: 912 11TH ST E, BOTTINEAU, ND 58318-1854, United States of America

Drug-Free Workplace

This job has an additional differential to meet legislative requirements, where applicable. Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.