(USA) Asset Protection Operations Coach

Drives sales through effective merchandise presentation, including accurate and competitive pricing, proper signing, inventory management, cleanliness, and assessing economic trends and community needs. Oversees stocking, rotation, display setup, and security of merchandise.

Responsibilities

• Lead and develop teams by teaching, training, and actively listening to associates; provide feedback through store tours and communication.
• Collaborate with all levels of associates on store operations, technology initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, set clear expectations, and guide teams to implement business solutions.
• Model and demonstrate exceptional customer service standards, manage customer service initiatives, and resolve customer needs and complaints.
• Provide supervision and development opportunities for hourly associates, including hiring, training, mentoring, and recognition.
• Control unexplained loss of merchandise, improve profitability, and build accountability for policies and procedures.
• Review inventory reports, conduct operational and pre-inventory reviews, and monitor deficiency trends.
• Identify improvement opportunities, communicate corrections needed, and influence implementation of control measures.
• Train managers and associates on operational controls and processes across multiple stores.
• Detect, deter, investigate, and resolve violations of company policies and criminal activities; gather evidence and provide courtroom testimony.
• Partner with other investigative entities and monitor safety and risk controls within facilities.
• Supervise safety team members, identify accident trends, and implement solutions to prevent accidents.
• Oversee safety reviews and implement plans to improve workplace safety.
• Manage facility-level training and execution of asset protection, safety, claims, and receiving procedures.
• Ensure compliance with company policies, mission, values, and standards of ethics and integrity.
• Develop and maintain relationships with key stakeholders, support business initiatives, and measure progress in achieving results.

Qualifications

Minimum Qualifications

• Completion of 2 years of college.
• OR 1 year’s experience as a supervisor in a multi-department environment.
• OR 1 year’s experience in accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi-department environment.
• OR 2 years’ experience in asset protection or related area.
• Successful completion of any applicable state requirements to work in asset protection (e.g., minimum age, specialized training, certification, and/or licensing).
• If applicable, acquisition of a current, state-issued Certificate of Eligibility.
• If applicable, successful completion of criminal background check and/or firearms authorized training.
• Ability to attend and successfully complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• Certification in an asset protection-related field (e.g., Loss Prevention Qualified, Loss Prevention Certified).
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
• Investigative experience.
• Bachelor’s degree in Business or Criminal Justice.

Skills

• Respect the Individual: Build high-performing teams, embrace diversity, create an inclusive workplace, and foster a culture of belonging.
• Respect the Individual: Work collaboratively, build trusting relationships, and communicate with impact and positivity.
• Respect the Individual: Attract and retain talent, empower and develop associates, and recognize contributions.
• Act with Integrity: Maintain high standards of integrity, ethics, and compliance; model Walmart values and support a regenerative company culture.
• Act with Integrity: Act selflessly, demonstrate humility, self-awareness, honesty, fairness, and transparency.
• Serve Our Customers and Members: Deliver results with the customer first, adapt to shopping behaviors, and apply EDLP and EDLC business models.
• Serve Our Customers and Members: Make data-driven decisions, balance short- and long-term priorities, and consider stakeholders in planning.
• Strive for Excellence: Display curiosity, take calculated risks, demonstrate resilience, and encourage learning from mistakes.
• Strive for Excellence: Drive continuous improvement, adopt new technologies, and support others through change.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor’s degrees, ELL, and short-form certificates.

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Regional Pay Zone (RPZ), Complex Structure, and state pay differentials may apply where applicable.

Primary Location: 2375 NE Highway 99W, McMinnville, OR 97128-9201, United States of America.