US Patriot Retail Sales Associate

About the role

US Patriot is seeking a Retail Sales Associate to match soldiers and airmen to the best brands in the business, including Nike, Oakley, and Under Armour. This position is located at a US Patriot/GALLS store in Fort Leonard Wood, MO.

Responsibilities

• Greet every customer promptly and in a timely manner, and be alert and responsive to all customer needs
• Answer customers’ inquiries to include questions on price, quality, fabric type, specifications, and usability of merchandise
• Upsell customers on other products and recommend add-on items to enhance the customer’s order
• Set up advertising displays and folds, and arrange merchandise to promote sales
• Replenish merchandise and participate in the monitoring of floor stock to ensure appropriate inventory is available for customers
• Completes necessary housekeeping to present a clean and orderly store at all times
• Complete all paperwork accurately and efficiently
• Provides information regarding contract specifications and products associated with the contract
• Handle irate customers in a professional, courteous manner
• Aid in answering product questions and providing information over the phone
• Communicate and work closely within and outside the retail department to ensure customer needs are met with 100% accuracy
• Adhere to the company’s mission, policies, procedures, and practices

Requirements

• High School diploma or GED
• Previous retail or customer service experience is a plus
• Must be able to work with a minimum amount of supervision in high-pressure situations
• Ability to stand for the entire shift
• Ability to handle merchandise throughout the store up to 50 pounds
• Ability to work flexible shift hours, 7 days a week

Qualifications

• Must be able to pass a background check
• Must be able to pass a drug test

Skills

• Customer service orientation
• Product knowledge
• Communication skills
• Organizational skills
• Problem-solving skills

Benefits

• Excellent medical/dental and vision coverage—Eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Daily Pay: up to 50% of your pay

Pay

$17.75/hour

Schedule

Flexible shift hours, 7 days a week

EEO/Disability/Vets

We are an equal opportunity employer and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. We also provide reasonable accommodations to individuals with disabilities.