Retail Sales Associate

About the role

The Sales Associate role is located in Dublin, Ohio. The base pay for this position is $17 per hour. Hours are 20 hours per week, with store hours from Monday to Saturday 10AM-8PM and Sunday 10AM-7PM.

Responsibilities

• Greet customers as they walk in the store
• Assist at the cash wrap as needed
• Participate in operational aspects of the store, including receiving and replenishment
• Exemplify a positive and professional attitude
• Engage in a high energy, focused and dynamic work environment
• Support launch efforts with set-up responsibilities such as unloading trucks, moving and unpacking boxes, building furniture, stocking shelves and cleaning
• Perform other duties as assigned by the shift supervisor
• Follow all company policies and Wayfair standards

Criteria

• Customer service experience preferred, but open to entry-level
• Passion for great customer service and a drive to exceed sales targets
• Strong organization, self-motivation, communication and relationship management skills
• Comfortable working in a fast paced and changing environment
• Technical acumen to learn necessary software

Essential Functions

• Excellent verbal communication skills
• Excellent active listening skills
• Excellent sales and customer service skills
• Able to anticipate customers' needs
• Technical acumen to learn necessary software and systems
• Able to process information and merchandise through a computer system and POS register system

Physical Requirements

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear
• The employee frequently is required to handle, or feel and reach with hands and arms
• The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl
• The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Benefits

• Competitive Pay
• Career Growth
• Time to Recharge
• 401(k) with Company Match
• Tuition Reimbursement
• Wayfair Employee Discount
• Parental Leave Options

Working Hours

Shifts may vary, but you will have the opportunity to trade with teammates as needed. Store hours are Monday to Saturday 10AM-8PM and Sunday 10AM-7PM. Employee shifts may include two hours before or after store hours.

Employment/Promotion

Employment/promotion to this role will be contingent on successful completion of a background check.

Assistance for Individuals with Disabilities

We will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations.

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