Jobs · Customer Service · New York

US CONTACT CENTER PREMIER SPECIALIST

HSBC · Buffalo, NY · 1 mo ago
HybridCustomer ServiceFull-time

About the role

We are seeking a dynamic individual to join our team. This position offers exciting opportunities for growth and development.

Responsibilities

  • Manage client relationships and provide exceptional service.
  • Develop and implement marketing strategies to increase sales.
  • Collaborate with cross-functional teams to achieve business objectives.

Requirements

  • Bachelor's degree in Marketing or related field.
  • Minimum 3 years of relevant work experience.
  • Strong communication and interpersonal skills.

Qualifications

  • Proficiency in Microsoft Office Suite.
  • Experience with CRM systems.
  • Ability to manage multiple projects simultaneously.

Skills

  • Strategic thinking.
  • Customer service orientation.
  • Teamwork and collaboration.

Benefits

  • Competitive salary package.
  • Flexible working hours.
  • Professional development opportunities.

Pay

$50,000 per year.

Schedule

Full-time, Monday to Friday, 9 AM to 5 PM.

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