Contact Center Specialist
Mercantile Bank · Michigan Center, MI · 2 wk ago
Customer ServiceFull-time
Core Responsibilities
- You will be the first point of contact for customers seeking information.
- Utilize your training to make impactful decisions that contribute to our reputation for excellence.
Requirements
- A high school diploma or GED
- 1 - 3 years of customer service experience
Qualifications
- Preferred Qualifications: Experience within the financial industry is preferred. Experience working in a customer service center is preferred.
Pay
Competitive compensation, bonus opportunities, and best-in-class benefit options.
Schedule
This position is a full-time, 40 hours per week position. Hours may vary within these working hour time frames: Monday-Friday 7am-7pm Saturday 9am-1pm (Saturday Rotation).