US Account Manager – Sustainable & Organic Food Ingredients.

Ready to build meaningful client relationships while representing a business that has spent more than a century putting people and the planet first? Do you bring a genuine commitment to world-class customer experience, with the commercial instinct to deepen relationships, uncover opportunity and drive lasting account growth? Are you excited by the opportunity to help some of the country’s best-known natural and organic food brands source genuinely sustainable ingredients?

About the role

At DAABON USA, every shipment of organic palm oil carries a promise: zero deforestation, zero peat, zero land grabs and a fair deal for the farming communities behind it. We’re looking for a highly organised, relationship-led Account Manager to protect that promise, strengthen our client partnerships and help grow our North American business. This is not a transactional sales role. It is an opportunity to become a trusted partner to our customers while representing a globally respected, family-owned sustainable agriculture business.

Location: Remote – United States plus ad-hoc US travel including bi-annual meetings in Miami
Salary: $90,000 base salary plus company bonus
Benefits: Healthcare & benefits
Schedule: Full-time, permanent

Responsibilities

• Take ownership of a portfolio of US customers and become their trusted commercial partner.
• Strengthen existing relationships and unlock new growth opportunities across the natural and organic food market.
• Deliver a seamless, world-class customer experience from first conversation to final shipment.
• Work closely with the Sales Director, customer service, and logistics teams on forecasting, reporting, order planning, and delivery.
• Represent DAABON at trade shows, customer visits, and industry events.
• Champion the voice of the customer internally and help grow the market for sustainable and organic palm oil in the US.
• Manage multiple accounts, priorities, and moving parts with strong organization and follow-through.

Requirements

• Minimum 2 years of experience in a commercial role (sales, account management, or customer service).
• Strong track record of managing ongoing key client relationships.
• Confident, responsive, and dependable with sharp commercial judgement.
• Naturally organized with the ability to manage multiple accounts and priorities.
• Proficient in CRM systems and Microsoft Office.
• Comfortable working remotely and traveling across the US for customer meetings, trade shows, and industry events.

Qualifications

Desirable qualifications include:

• Bachelor’s degree.
• Experience within the natural, organic, or wider food industry.
• Experience selling food ingredients, commodities, or related products.
• Knowledge of sustainable agriculture or responsible sourcing.
• Spanish language skills.

About Us

DAABON is a 100-year-old, family-owned company and one of Colombia’s largest producers of organic and sustainable crops, including palm oil, bananas, cocoa, coffee, avocados, and limes. Based in the Santa Marta region of Colombia—one of the most biodiverse places on earth—we have spent a century working as caretakers of the land and the communities who depend upon it.

• Our operations are entirely deforestation-free, with farming only on land cleared long before we arrived.
• We never operate on peatlands and work closely with local farming communities to create shared, long-term prosperity.
• In 1999, we launched Las Alianzas, a partnership programme founded on peace, collaboration, and economic opportunity for farming communities.
• We are RSPO and organic certified, a signatory to the Amsterdam Declaration on Sustainable Palm Oil, and a signatory to The Climate Pledge.

Our purpose is simple: To transform the palm oil industry through business and farming practices that put people and the environment first. DAABON USA imports and supplies natural and certified organic palm oil and related products across North America, working with many of the leading brands in the organic and natural food industry. Our promise, Better Ingredients, Delivering More, reflects our commitment to creating value for the environment, our communities, our customers, and future generations.

What we stand for

• Respect: Creating an inclusive environment that values individuals, communities, and cultures.
• Sustainability as a path to prosperity: Supporting long-term environmental, economic, and social wellbeing.
• Vertical integration with a global vision: Managing the entire production journey responsibly and efficiently, from farm to market.
• Doing things with passion: Bringing energy, authenticity, and care to everything we do.

Benefits

• Represent a globally respected, century-old family business.
• Help leading natural and organic food brands source more sustainable ingredients.
• Build long-term client partnerships rather than pursue purely transactional sales.
• Join a business with a genuine commitment to zero deforestation and responsible farming.
• Support farming communities through a model based on shared economic prosperity.
• Work remotely from anywhere in the United States.
• Competitive $90,000 base salary plus company bonus.
• Healthcare provision.
• High-autonomy role with direct commercial impact.
• Become part of a purpose-led organization working to transform the palm oil industry.