UNIV- Student Services Program Coordinator II- Occupational Therapy Hybrid – College of Health Professions, Department of Rehabilitation Sciences

About the role

Autonomously performs professional duties as student services coordinator for the hybrid Occupational Therapy Doctoral program within the College of Health Professions. This program blends online and on‑campus activities delivering the same curriculum as the residential program. The position may allow remote work, but candidates must live in the Charleston vicinity and commute to the MUSC campus as needed each semester for training and program events. The successful candidate will develop comprehensive hybrid student services support, coordinate admissions processes, develop procedures, facilitate program communications, and foster a supportive and inclusive learning environment.

Responsibilities

Student Services Administrator (35%)

• Advise students on course requirements, university and college policies, work‑study opportunities, student health issues, compliance with university‑mandated training, program degree requirements, financial aid, and student holds.
• Collaborate with division directors and faculty coordinators to determine course activations and submit by established deadlines.
• Ensure an accurate class schedule each semester and that student registration follows curriculum progression and individual plans of study.
• Document and distribute class schedules and textbook lists to students.
• Analyze and prepare student data; generate statistical reports as requested.
• Monitor and audit student records while maintaining student files.
• Facilitate transcript grade audits to ensure students maintain required GPA for enrollment.
• Anticipate and prepare division leadership for annual requirements (academic calendar development, Financial Aid Attendance Pattern Development, Cost of Attendance worksheets).
• Review program information for compliance with college and university guidelines; ensure on‑time submission.

Admissions Manager & CAS Administrator (30%)

• Serve as point of contact for applicants; advise on admissions requirements, processes, application guidance, and program information.
• Act as super user for the Centralized Application Services (CAS) system: user management, application setup, applicant evaluations, scoring tools, communications, and applicant management.
• Collaborate with division and OEM admissions team to develop the annual admissions cycle timeline; routinely communicate to ensure expectations are met.
• Manage the applicant interview process including scheduling and communications.
• Support logistics for on‑campus and virtual admissions events (interview days, admitted student open houses).
• Work with OEM Admissions liaison to ensure accurate, timely applicant processing, status changes, and program updates.
• Initiate communication with applicants regarding final decisions; develop and distribute accurate admission notifications.
• Prepare and analyze admissions and applicant data; generate customized reports for hybrid directors and admissions committees.
• Create reports and analyze data for admissions metrics, enrollment projections, attrition, graduation, and registration reports.

Student Event Coordinator (20%)

• Manage and organize program events in various formats (in‑person or virtual) including required residential learning sessions, orientations, and recognition ceremonies.
• Independently facilitate logistics associated with events.
• Collaborate to ensure events are well organized and provide a positive experience for students and families.
• Partner with the Office of Enrollment Management to update student information promptly.
• Resolve errors or conflicts with student records to ensure participation in ceremonies and receipt of diplomas.

Communications Director (15%)

• Collaborate with Hybrid Directors to manage program resources in an efficient, accessible format for hybrid students.
• Prepare, write, edit, and enhance materials for user‑friendliness.
• Collect onboarding student information; document and disseminate to college/division as needed.
• Manage student class D2L Brightspace sites.
• Establish and maintain key dates on faculty/division calendars; verify accuracy each semester.
• Establish and maintain student OneDrive groups for cohort email correspondence and resource management.
• Provide timely notifications and reminders to students regarding enrollment, graduation, events, and compliance deadlines.

Physical Requirements

• Ability to perform job functions in an upright position (Frequent: 2–6 hours per shift)
• Ability to perform job functions in a seated position (Frequent)
• Ability to perform job functions while walking/mobile (Frequent)
• Ability to work indoors (Continuous: 6–8 hours per shift)
• Ability to work outdoors in all weather and temperature extremes (Infrequent: 0–2 hours per shift)
• Ability to work in confined/cramped spaces (Infrequent)
• Ability to perform job functions from kneeling positions (Infrequent)
• Ability to squat and perform job functions (Infrequent)
• Ability to perform 'pinching' operations (Infrequent)
• Ability to fully use both hands/arms (Frequent)
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders (Frequent)
• Ability to reach in all directions (Frequent)
• Possess good finger dexterity (Continuous)
• Ability to maintain tactile sensory functions (Continuous)
• Ability to lift and carry 15 lbs., unassisted (Infrequent)
• Ability to lift objects up to 15 lbs. from floor level to 36 inches, unassisted (Infrequent)
• Ability to lower objects up to 15 lbs. from 36 inches to floor level, unassisted (Infrequent)
• Ability to push/pull objects up to 15 lbs., unassisted (Infrequent)
• Ability to maintain 20/40 vision, corrected, in one eye or both (Continuous)
• Ability to see and recognize objects close at hand (Frequent)
• Ability to see and recognize objects at a distance (Frequent)
• Ability to determine distance/relationship between objects; depth perception (Continuous)
• Good peripheral vision capabilities (Continuous)
• Ability to maintain hearing acuity, with correction (Continuous)
• Ability to perform gross motor functions with frequent fine motor movements (Frequent)

Pay

Salary range: $