Unit Manager

Position Summary

The LPN/RN Unit Manager is responsible for the clinical oversight, staffing coordination, and day-to-day operational management of an assigned nursing unit within a skilled nursing facility (SNF). This role serves as a critical link between frontline nursing staff and facility leadership, ensuring that residents receive high-quality, person-centered care in accordance with federal and state regulations, facility policies, and clinical best practices. The Unit Manager is expected to demonstrate strong leadership, sound clinical judgment, and a proactive approach to quality improvement and regulatory compliance.

Essential Functions & Responsibilities

• Clinical Oversight

• Supervise and direct nursing staff (CNAs, LPNs, RNs) on the assigned unit across all shifts
• Conduct and document comprehensive nursing assessments for newly admitted and current residents
• Develop, review, and update individualized care plans in collaboration with the interdisciplinary team (IDT)
• Monitor residents for changes in condition; initiate appropriate interventions and physician notification in a timely manner
• Oversee wound care, medication management, and treatment protocols for assigned residents
• Participate in IDT meetings, care conferences, and family meetings as required
• Collaborate with therapy, social services, dietary, and activities to ensure holistic resident care

• Staffing & Scheduling

• Assist the DON with unit-level scheduling to maintain appropriate staffing ratios per shift
• Address call-outs and staffing gaps in real time; coordinate with staffing coordinators or agency vendors as directed
• Monitor and enforce compliance with agency utilization targets and overtime thresholds
• Evaluate daily staffing levels against census and acuity; escalate concerns to leadership as needed

• Regulatory Compliance & Documentation

• Ensure all clinical documentation is accurate, complete, and timely in accordance with CMS requirements and facility policy
• Support MDS coordination by providing timely clinical data for accurate RAI/MDS completion
• Participate in preparation for and response to state surveys (AHCA/ODHS inspections); assist with plan of correction development
• Monitor F-tag risk areas on the unit (F600–F699 range, resident rights; F700s, quality of care); implement corrective actions proactively
• Maintain compliance with HIPAA, 42 CFR Part 483, and all applicable Georgia Department of Community Health (DCH) regulations

• Quality & Performance Improvement

• Track and trend unit-level quality indicators including falls, pressure injuries, infections, and rehospitalizations
• Conduct regular chart audits and nursing documentation reviews
• Contribute to reducing avoidable rehospitalization rates through proactive clinical monitoring and communication with attending physicians

• Staff Development & Leadership

• Provide coaching, mentoring, and performance feedback to nursing staff on the unit
• Identify training needs and collaborate with the Staff Development Coordinator to address clinical competency gaps
• Participate in performance evaluations for unit staff in coordination with the DON
• Foster a culture of accountability, professionalism, and respect among the care team
• Model Southeast Healthcare's values and standards of conduct at all times

• Communication & Administrative Duties

• Conduct or participate in shift-to-shift huddles to ensure continuity of care and communication
• Maintain open lines of communication with residents, families, and responsible parties regarding care concerns
• Submit required unit reports (staffing summaries, incident logs, supply requests) to leadership on schedule
• Assist with onboarding of new nursing hires assigned to the unit