Unit Customer Service Specialist-Emergency Room

Summary

The Unit Customer Service Specialist / Secretary is responsible for performing a variety of secretarial and administrative duties to ensure the smooth and efficient functioning of the assigned nursing unit. This role focuses on patient satisfaction, efficient communication, and maintaining organized unit operations.

Required

• High school diploma or equivalent
• CPR certification within the first 60 days of employment
• Fluent in English
• Willing to work flexible hours

Preferred

• Data entry experience
• Some knowledge of computer programs

Skills and Knowledge

• Demonstrates knowledge of medical terminology
• Self-motivation
• Sound judgment in handling patient and visitor inquiries
• Strong concentration skills
• Efficiently prioritizing tasks
• Adapting to change
• Multitasking while performing duties quickly and accurately

This Job

This job will be authorized 0.01 hours bi-weekly.