Unit Customer Service Specialist
Baptist Health · North Little Rock, AR · 2 days ago
OTHRPart-time
About the role
The Unit Customer Service Specialist / Secretary is responsible for performing a variety of secretarial and administrative duties to ensure the smooth and efficient functioning of the assigned nursing unit. This role focuses on patient satisfaction, efficient communication, and maintaining organized unit operations.
Schedule
Night shift, 1830–0700.
Requirements
- High school diploma or equivalent
- CPR certification within the first 60 days of employment
- Fluent in English
- Willing to work flexible hours
Preferred
- Data entry experience
- Some knowledge of computer programs
Skills and Knowledge
- Knowledge of medical terminology
- Self-motivation and sound judgment in handling patient and visitor inquiries
- Strong concentration skills
- Efficient task prioritization
- Adaptability to change
- Ability to multitask while performing duties quickly and accurately
This job will be authorized 48.00 hours bi-weekly.