Unit Coordinator - North 5 (Psych)

About the role

Be the connection that keeps care running smoothly. As a Unit Coordinator on our Behavioral Health team, you will play a vital role in supporting daily operations and ensuring seamless communication between patients, families, and clinical staff. This is a great opportunity for someone who thrives in a fast-paced healthcare environment and enjoys being at the center of a collaborative care team.

Responsibilities

• Serving as the primary point of contact for the unit, interacting with physicians, staff, patients, and families
• Managing phone calls, messages, and inquiries with professionalism and efficiency
• Supporting daily unit operations, including scheduling, documentation, and coordination tasks
• Performing accurate data entry and maintaining organized records
• Assisting clinical staff with administrative needs to support patient care delivery
• Ensuring clear and timely communication across the interdisciplinary team
• Maintaining patient confidentiality and adhering to all hospital policies and procedures
• Reporting to the Director of Behavioral Health Nursing or their designee

Requirements

• High School diploma preferred
• Previous secretarial or administrative experience required
• Demonstrated computer and word processing skills required
• CPI (Crisis Prevention Intervention) certification required within 30 days of hire

Skills

• Strong interpersonal and customer service skills
• Professional telephone etiquette
• Excellent organizational and multitasking abilities
• Accurate data entry and attention to detail
• Proficiency with computer systems and office software
• Ability to maintain strict confidentiality
• Strong written and verbal communication skills in English

Pay

$19.00 - $25.00 / Hourly

Schedule

Part Time, Evening shift, Hours: 3pm-11:30pm