Unit Coordinator - Inpatient Psychiatry

About the role

The Opportunity: Unit Coordinator | Inpatient Psych – Blake 11

Responsibilities

• Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.
• Effectively organizes priorities, completes tasks on time and manages confidential patient information.
• Partners with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.
• Provides outstanding services for every customer interaction.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters accurate and timely information about admissions, discharges and transfers into the electronic medical record to facilitate efficient patient flow.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.
• Performs other duties as assigned.

Qualifications

• High School Diploma or Equivalent required or Associate's Degree related field of study preferred.
• Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred.
• Administrative support experience 1-2 years required.

Skills and Abilities

• Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use the phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written, and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Additional Job Details

Remote Type: Onsite
Work Location: 273 Charles Street
Scheduled Weekly Hours: 36
Employee Type: Regular
Work Shift: Rotating (United States of America)

Pay Range

$18.58 - $26.58/Hourly
Grade 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.