Unit Coordinator - Inpatient Adult Psychiatry

About the role

Provides administrative support to unit-based and hospital-wide clinicians and staff, serving as the liaison between patients, visitors, and clinicians. Responsible for coordinating patient flow, managing confidential patient information, and providing outstanding services for every customer interaction.

Responsibilities

• Greets and interacts with patients, families, visitors, and coworkers in person and via communication tools in a professional manner.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters accurate, timely information into the electronic medical record for admissions, discharges, and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; uses the designated process to identify and facilitate repairs.
• May assist the manager with payroll duties, staff scheduling, or supervision of unit secretaries.

Qualifications

• Education: High School Diploma or Equivalent required, or Associate's Degree in related field preferred.
• Licenses and Credentials: Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred.
• Experience: Administrative support experience of 1-2 years required.