Unit Coordinator

About the role

We are a health system that believes wellness and sickness are part of a lifelong partnership, and that everyone could use an expert guide. This position coordinates patient activities on a nursing or procedural unit, including service excellence, equipment/supply management, and tasks to promote throughput. This role may also perform department support duties such as timekeeping, schedule entry, data collection, and charge reconciliation.

Responsibilities

• 40% - Service Excellence
  • Anticipates needs of patient/family and internal customers, proactively addressing needs, including wheelchair discharges, rounding (environmental, nutrition, safety, and service), and cleaning unit work areas.
  • Assists public and professional staff as necessary, including wayfinding.
  • Relays information to unit associates as appropriate.
  • Acts as liaison between unit and ancillary departments.
• 20% - Department Support Duties
  • Provides support for assigned unit, including Kronos/timekeeping, point-of-care scanning, copying, entering schedules into electronic format, and tracking/entering data related to unit staffing.
  • Orients new staff to unit workflow.
  • Assigns staff to nurse call system.
• 15% - Throughput
  • Communicates with patient care staff and other units to keep patient flow moving in a timely and efficient manner.
  • Assists nursing staff with admissions, discharges, and transfers.
• 15% - Equipment/Supply Management and Charge Reconciliation
  • Proactively orders/maintains equipment and stock supplies.
  • Coordinates identification, monitoring, and removal of all equipment to alleviate potential clutter in clinical hallways.
  • Tracks orders for telemetry and enters patient data in telemetry system.
  • Orders supplies for nursing units.
  • Performs charge verification/reconciliation.
  • Coordinates identification, inventory, and maintenance of IT equipment, including Vocera hardware, iPad for MyChart Bedside, and/or pagers.
• 10% - Additional Duties
  • Performs additional duties as requested by department leadership.
  • As a High Reliability Organization (HRO), responsibilities require focus on safety, quality, and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list. Responsibilities are subject to change at any time.

Requirements

• High School diploma or GED (Required).
• 16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit.
• 18-year-old individuals enrolled in high school do not need a high school diploma, GED, or work permit to be considered.

Schedule

• Work Shift: Variable
• Scheduled Weekly Hours: 40