Unit Coordinator

Duties and Responsibilities

• Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning request, and possible changes through the shift.
• Responsible for review of bed assignments and relays this information to clinical staff.
• Greets and directs patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior.
• Initiates, assembles and maintains patient charts on the assigned unit in appropriate, functional order according to hospital policy.
• Filings pertinent data in appropriate patient’s record.
• Prepares charts for Medical Records upon discharge.
• Prepares and maintains medical records, in accordance to hospital standards and policy, including labeling patient name on admission forms, filing all paperwork in medical record, sorting EKG’s, x-rays, pathology reports, operative notes, progress notes, consultations, etc., for current, discharged, and transferred patients.
• Lables patient names and updates bed boards, bedside charts, and computer information, including diet, condition, allergies, height and weight of new and current patients.
• Transcribes physician orders to appropriate information sites which may include: Sorian, nursing kardex, MAR (medication administration record), intervention sheet, diet sheet and other documents utilized and completes necessary follow through.
• Supports effective and efficient communication for the nursing unit by promptly answering phone, triaging calls, and relaying messages to staff using appropriate etiquette.
• Collaborates with case management staff, social workers and nursing staff to facilitate follow up appointments within the hospital or upon discharge.
• Coordinates communication during emergency situations or STAT requests or orders.
• Follows through with orders unable to be completed during the off-shift and weekends.
• Facilitates timely delivery of time and attendance records.
• Maintains information shared at all staff meetings (by attending, reading minutes or virtual).
• Assists with orientation, training, and scheduling of unit coordinators as designated by the department leadership.
• Sets up procedures for unit secretaries to follow for processes such as medical record keeping, ordering supplies, transcription, etc.

Physical Requirements

• Frequent sitting, occasional standing or walking, and lifting of 10-15 lbs.
• Requires manual dexterity using fine hand manipulations for computer keyboard operation.
• Requires ability to see computer screen, and reports.
• Requires ability communicate visually, verbally and audibly with healthcare personnel.

Skills & Abilities

• Excellent communications skills including interpersonal, phone, and written.
• Excellent organizational skills required.
• Utilizes time effectively, prioritizing appropriately.
• Able to work with detailed, confidential material and to work independently.
• Working knowledge of computer systems such as Microsoft Word, Excel and Outlook.
• Familiarity with medical terminology is preferred.
• Maintains sensitivity, maturity and flexibility in coping with difficult situations.
• Able to work with all levels of staff in different departments, physicians, patients, vendors, and the community.
• Extensive knowledge of medical terminology to enable effective communication and support duties such as transcribing medication orders.
• Demonstrates problem solving and decision making skills.