Unit Coordinator

About the role

The Unit Coordinator plays a vital role in patient care processes, supporting safe, therapeutic care for patients ranging from newborns to the elderly. Reporting directly to the assigned unit, you will handle incoming and outgoing communications, schedule appointments, and assist with various administrative tasks.

Responsibilities

• Handles incoming and outgoing communications, transfers calls appropriately, greets and assists visitors, and answers questions in accordance with established procedures.
• Greets and assists all customers, physicians, patients, visitors, and employees in a friendly and timely manner. Facilitates and directs communication among visitors, employees, and physicians within the assigned work area.
• Schedules appointments, tests, etc., dispatches messages to other departments, welcomes patients to the unit for room setup, shows videos, if applicable, and assists staff with securing patient belongings.
• Communicates patient information, concerns, or issues to appropriate interdisciplinary team members. Assists and follows up with non-nursing requests such as dietary or environmental services, coordination of supplies, equipment repairs, requests for special beds, service requests for all computers, printers, scanners, discarding unwanted printing, troubleshooting printers, fax machines, etc.
• Maintains a neat and organized work environment; orders, stocks, and replenishes supplies and equipment as necessary; identifies and reports problems with supplies or equipment; enters equipment repair requests in system, tags equipment, and removes from service.
• Verifies, orders, and stocks supplies as needed. Maintains order in the unit on a regular basis. Cleans and returns charts and clipboards to appropriate places. Cleans equipment and returns to appropriate locations. Assists in maintaining overall appearance of the unit. Initiates work orders for repairs and maintenance including appropriate follow-up. Labels and reports defective equipment and safety hazards. Cleans keyboard(s) according to protocol.

Requirements

• Completion of a recognized Unit Secretary Program (or coursework in a related field) or six months of recent related work experience, preferably in a medical setting.

Qualifications

Qualified candidates will demonstrate strong organizational and communication skills, a proactive approach to managing day-to-day operations, and a commitment to providing safe, therapeutic care while working effectively with the entire healthcare team.

Skills

Strong organizational and communication skills, ability to manage day-to-day operations, commitment to providing safe, therapeutic care, and effective teamwork.

Benefits

CommonSpirit Health offers a generous benefit package, including medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefits, and more. For more information, please visit our Total Rewards page.

Pay

The posted compensation range for this position is $24.83 - $40.11 per hour, reflecting the lowest to highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

Schedule

The Unit Coordinator works a 60-hour pay period with a weekly schedule of 1800-0430 (Night Shift).