Unit Clerk

About the role

The unit clerk provides administrative support to the clinic staff, greets and assists patients with their appointments, and ensures the patients' charts are in order in accordance with Medicare and company policies and procedures.

Responsibilities

• Enters treatment information into the MIS.
• Initiates, maintains, and completes the medical record.
• Aids in other data-related needs which may include entering episodes of care, responding to requests for data from the Network or DCI request.
• Prepares meeting agendas and minutes as requested.
• Maintains accurate treatment statistics, including treatment dates, hospital dates, no-show information, and information on absences.
• Provides reports to the nurse manager or area operations director.
• May perform duties of receptionist including sorting and distributing mail, answering and routing phone calls, greeting and directing visitors, and other clerical duties.
• Works with integrity; upholds organizational goals and values.
• Reacts appropriately under pressure; accepts responsibility for own actions.
• Uses equipment and materials properly; adapts to changes in the work environment.
• Demonstrates attention to detail with accuracy and thoroughness.

Qualifications

• Excellent communication skills.
• Demonstrated clinical excellence.
• Desire to collaborate with care teams.
• Ability to problem solve.

Education/Training

• High school diploma or general education degree (GED) preferred.
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Should have knowledge of Spreadsheet and Word Processing software.

Benefits

• Comprehensive medical, dental and vision benefits.
• Life and long-term disability insurance provided at no additional expense to employee.
• Paid time off (PTO) including holidays.
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave.
• Retail plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent.
• Education reimbursement.
• Employee assistance program.
• Wellness program.