Underwriting Support Specialist

About the role

Auto-Owners Insurance is seeking a motivated individual to join our Underwriting department as a Policy Service Technician. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Responsibilities

• Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence
• Accurately enter assigned source documents
• Interpret and apply verbal and/or written instructions to key the appropriate transactions
• Maintain records and/or policy files according to established guidelines
• Assist with other duties as assigned within the department or elsewhere on request

Qualifications

• High school education or its equivalent is required
• Above average communication skills (written and verbal)
• Organize and interpret data
• Ability to handle multiple assignments
• Ability to maintain confidentiality and data security

Benefits

• Friendly work environment
• Structured training program
• Employee mentoring
• Competitive base salary
• Matched 401(k)
• Fully-funded pension plan (once vested)
• Bonus programs
• Generous paid time off including holidays, vacation days, personal time, and sick leave