UMD HR Generalist

About The Job

As key members of the UMD HR team, the HR Pro 1-Generalists will handle a broad range of HR-related responsibilities, covering most HR functions. They will be the initial point of contact within UMD HR for all HR questions for all assigned colleges and units. Support requests can include, but are not limited to, topics such as, accommodations, compensation, conflict resolution, data requests, employee engagement and experience, payroll, performance management, policy or contract interpretation, position descriptions, pre-hiring activities, records retention, workers’ compensation, and workforce planning.

• Supports the HRSC’s on more complex situations and/or interpretations.
• Processes TDX Approvals for specific employee groups as well as oversees the electronic personnel files for these requests.
• Maintains the department's mail, email, voicemail, and calls, responding in a timely manner to requests and directing them accordingly.
• Retrieves mail daily and distributes it to the appropriate member of the HR Team.
• Administers the appropriate completion of Form I-9 for UMD HR and BSR programs, assists campus units with completion when needed, and communicates issues around timeliness and accuracy to others responsible for Form I-9 completion on a monthly basis.
• Supports various human resources processes including, but not limited to: performance reviews, REPA compliance, merit pay, phased retirements, sabbaticals, single semester leaves, grievances, DOT/USCG drug testing, and other processes, and maintains the related electronic files.
• Aids in the preparation of salary analysis for job offers, promotions or in-range adjustments.
• Assists with special projects and assignments as requested, such as the employee engagement survey, trends and metrics reporting, drafting and disseminating campus communications, updates to the UMD HR website, coordinating awards ceremonies for employees, etc.
• Ensures compliance with legal and institutional policies, statutes, guidelines, and regulations.

Primary Responsibilities

(50%) HR Operations & Strategic Support

• Conducts initial support request intakes, triaging as needed based on the nature of the request or issue.
• Provides first level of guidance related to collective bargaining agreements (CBAs), policies and procedures, payroll, time and attendance systems, and collaborates with the HRSC’s on more complex situations and/or interpretations.
• Processes TDX Approvals for specific employee groups as well as oversight of the electronic personnel files for documents pertaining to these requests.
• Maintains the department's mail, email, voicemail, and calls, responding in a timely manner to requests and directing them accordingly.
• Retrieves mail daily and distributes it to the appropriate member of the HR Team.
• Administers the appropriate completion of Form I-9 for UMD HR and BSR programs, assists campus units with completion when needed, and communicates issues around timeliness and accuracy to others responsible for Form I-9 completion on a monthly basis.
• Supports various human resources processes including, but not limited to: performance reviews, REPA compliance, merit pay, phased retirements, sabbaticals, single semester leaves, grievances, DOT/USCG drug testing, and other processes, and maintains the related electronic files.
• Aids in the preparation of salary analysis for job offers, promotions or in-range adjustments.
• Assists with special projects and assignments as requested, such as the employee engagement survey, trends and metrics reporting, drafting and disseminating campus communications, updates to the UMD HR website, coordinating awards ceremonies for employees, etc.
• Ensures compliance with legal and institutional policies, statutes, guidelines, and regulations.

Employee Experience

(25%) Employee Experience

• Maintain exceptional customer service and interpersonal skills along with the ability to communicate in a variety of methods to a diverse campus community.
• Rotates with other HR Generalists to serve as the first point of contact for visitors to the HR Office, triaging questions as appropriate and/or directing them to the appropriate UMD HR or OHR contact.
• Coordinates New Employee (Staff) Orientation campus wide, including updates to the Canvas course, as well as coordinating location, speakers, and new employee communications for in person sessions.
• Reviews leave information and updates from OHR’s Leave Team, responds to questions and forwards specific communications to colleagues as well as working with the Leave Team when discrepancies or concerns are noticed, including for payroll.
• Affords assistance in managing and coordinating UMD Workers Compensation, including receipt of First Report of Injuries, communicating with the Workers Compensation carrier, supporting the employee and home department as it relates to work limitations and restrictions, assists with evaluating for any lost time and potential payroll issues, etc.

Data Management / Records Management

(15%) Data Management / Records Management

• Follows records retention schedule for UMD HR files and manages the destruction of files as needed.
• Assists the department with researching, collecting, analyzing, and distributing public, private or confidential information as necessary for data requests.
• Ensures files are secure and uses discretion when questioned by someone other than those working on the files.
• Assists with UMD’s Unemployment Insurance (UI) vendor requests, completing an analysis and gathering pertinent information and documentation for the claims.
• Saves appropriate documents in electronic personnel files.
• May serve as a backup to the HRMS/Payroll Analyst Lead for general reporting and analysis.
• Tracks various types of appointments and changes for reporting purposes, for example, phased retirements, new faculty / staff hires, retention offers, salary augmentations, deferral of leave, etc.

Talent Acquisition

(10%) Talent Acquisition

• Manages UMD HR’s BSR Program.
• Develops strategies for expanding partner engagement with an aim to grow the program over the long-term.
• Conducts regular follow-up with hiring managers to determine the effectiveness and satisfaction of BSR Program placements.
• Reviews and responds to Temporary/Casual Requisition forms from across campus for units/colleges that are requesting to hire outside the BSR Program as well as ensuring the comparable job code meets the job responsibilities of the position description.
• Identifies and suggests opportunities for temporary staffing within units/colleges.
• Participates in local and regional events/groups such as mock interview events, UMD job fairs and/or student employment tabling, and other programming that connects us with the campus and local communities.
• For UMD positions, may assist with various steps of the hiring process, as well as on search committees.
• Serves as a backup for the HRMS/Payroll Analyst Lead for general reporting and analysis.