Tutor Module 5: Information Technology (Westshore)

Job Description

The Information Technology (IT) Tutor works directly with students, either one-on-one or in small group sessions, aiming to foster independent learning and help students achieve their academic goals. To be effective in this role, tutors should have knowledge from courses such as: Programming Logic, Computer Applications, Quality Assurance, Web Programming, Software Testing, and other Tutoring Topics including: C family programming languages (Java, C++, Perl), basic programming algorithm structures, data types, syntax, program development, and execution of Microsoft and major platforms.

Essential Functions

• Supports the department’s goal of providing students with supplemental academic support by:
• Providing one-on-one and small group tutoring support
• Providing subject-specific content strategies, attuned to different learning styles and preferences, to help students understand key concepts learned in class
• Conducting “class visits” and assisting with publicizing the College’s tutoring services
• Assisting with the maintenance of accurate records in accordance with stated deadlines
• Completing all necessary paperwork accurately and according to stated deadlines
• Affording assistance with the development and maintenance of departmental instructional materials
• Affording other duties as assigned

Required Qualifications

• Education consistent with the department needs & minimum of associate’s degree in related field of study

Knowledge, Skills, and Abilities

• Demonstrated knowledge and competence in the subject matter
• Ability to explain concepts to others effectively
• Ability to multitask with varying levels of students and subject material
• Ability to communicate with faculty regarding expectations of students, assignments, attendance at tutoring sessions and work completed
• Ability to effectively communicate study strategies to ensure academic success
• Possess patience and positive attitudes in establishing an encouraging learning environment
• Possess strong organizational and time-management skills
• Possess excellent written, verbal, and interpersonal communication skills
• Possess working knowledge of administrative and scheduling concepts, practices and procedures with the ability to apply to varied situations
• Possess basic proficiency with Microsoft Office Suite
• Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships
• Possess sensitivity to appropriately respond to the needs of the community

Critical Competencies

• Service Focus
• Communications
• Quality of Work

Very Important Competencies

• Collaboration
• Time Utilization

Important Competencies

• Adaptability
• Continuous Improvement

Physical Demands/Working Conditions

The work is performed in a normal, professional office environment. The work area is adequately lighted, heated and ventilated. Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc. Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

Special Note

This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $18.21/ hour. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1

Recruitment and Selection Procedure

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments.

Special Instructions to Applicants

If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1

Equal Opportunity Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.