Tutor Module 5: Information Technology (East)

Location: Eastern Campus

Reports To: Program Manager, Assessment & Testing

Employment Type: Part-Time Support Staff, Non-Union

About the Role

The Information Technology (IT) Tutor works directly with students, either one-on-one or in small group sessions, aiming to foster independent learning and help students achieve their academic goals. Tutors should have knowledge from courses such as:

• Programming Logic
• Computer Applications
• Quality Assurance
• Web Programming
• Software Testing

Topics covered include: C family programming languages (Java, C++, Perl), basic programming algorithm structures, data types, syntax, program development, and execution of Microsoft and major platforms.

Responsibilities

• Provides one-on-one and small group tutoring support
• Offers subject-specific content strategies tailored to different learning styles and preferences to help students understand key concepts
• Assists with the use of equipment and learning materials needed for student success
• Conducts “class visits” and assists with publicizing the College’s tutoring services
• Maintains accurate records in accordance with stated deadlines
• Completes all necessary paperwork accurately and according to stated deadlines
• Assists with the development and maintenance of departmental instructional materials
• Performs other duties as assigned

Requirements

Education and Experience/Training

Education consistent with department needs and a minimum of an associate’s degree in a related field of study.

Knowledge, Skills, and Abilities

• Demonstrated knowledge and competence in the subject matter
• Ability to explain concepts to others effectively
• Ability to multitask with varying levels of students and subject material
• Ability to communicate with faculty regarding student expectations, assignments, attendance at tutoring sessions, and work completed
• Ability to effectively communicate study strategies to ensure academic success
• Ability to work comfortably with people from diverse backgrounds
• Patience and positive attitude in establishing an encouraging learning environment
• Maintains a professional atmosphere through:
  • Professional decorum and appearance
  • Ethical and professional conduct
  • Promptness
  • Courtesy and tact
• Strong organizational and time-management skills
• Excellent written, verbal, and interpersonal communication skills
• Ability to foster a team environment and work collaboratively
• Ability to work accurately with great attention to detail
• Excellent customer service skills and proven ability to develop and sustain productive customer relationships
• Working knowledge of administrative and scheduling concepts, practices, and procedures
• Demonstrated basic proficiency with Microsoft Office Suite
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Sensitivity to appropriately respond to the needs of the community

Competencies

• Critical Competencies:
  • Service Focus
  • Communications
  • Quality of Work
• Very Important Competencies:
  • Collaboration
  • Time Utilization
• Important Competencies:
  • Adaptability
  • Continuous Improvement

Physical Demands/Working Conditions

The work is performed in a normal, professional office environment. The work area is adequately lighted, heated, and ventilated. Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc. Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

Pay

$18.21/hour

Schedule

Schedule varies based on the needs of the department. Flexible schedule (days, evenings, weekends). Supervisor will work with the selected candidate to set a schedule designed to support the demands of the department.